Hard Rock Hotel Penang
Kuala Lumpur, Malaysia
As Assistant Sales Manager/Sales Manager, you are responsible for the work performance of one or more subordinates who are in the frontline/back-line of guest service for consistently meeting differing guest' needs & wants, within your assigned area of responsibility in the Sales & Marketing Department in the Hotel that is comprised of the Sales section, Stage Pass Membership and Business Centre. You direct the procedural and personal dimensions of one or more work process through these subordinates. An increase in personal efficiency and effectiveness is expected when you work as a team with your subordinates, colleagues and superior and achieve common goals and targets.
You will:
Excellent in problem solving, able to meet deadlines and able to work under pressure.
Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service or reputation.
Always present a clean and tidy appearance in accordance with the hotel's...