2 jobs found in Ipoh

Job description: Responsible for overseeing and managing all aspects of housekeeping operations, ensuring a high standard of cleanliness and guest satisfaction. Should have strong leadership skills, excellent organizational abilities, and a proven track record in executive housekeeping roles. Oversee and coordinate the daily activities of the housekeeping team Develop and implement cleaning procedures and standards to maintain a pristine environment Train, motivate, and lead housekeeping staff to deliver exceptional service Conduct regular inspections of guest rooms and common areas to ensure quality standards are met Manage inventory levels of cleaning supplies and equipment, placing orders as needed Collaborate with other departments, such as Maintenance and Front Office, to address facility needs Handle guest complaints or concerns related to housekeeping, striving for quick and effective resolution Create and manage staff schedules to...

Job Description Assigns room attendants or PA attendants their duties and inspects work for conformance to prescribed standards of cleanliness. Investigates complaints regarding housekeeping service and equipment, and takes corrective action. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Coordinates work activities among departments especially between Front Office and Maintenance. Conducts on the job training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. Inventories stock to ensure adequate supplies. To ensure that Guest Profiles are accurately updated and all returnee guests or VIPs listing are highlighted to Executive Housekeeper for further action plan on delighting guest. To monitor rooms status and discrepancies. Performs cleaning duties in cases of emergency or staff shortage.