3 jobs found

Follow up on all administrative matters related to the department. Record and monitor attendance of all Housekeeping staff. Control, issue, collect, and maintain records of all Housekeeping key movements. Record and properly store all Lost and Found items. Assist in recording guest laundry details. Update and track the status of maintenance requests. Maintain adequate stock levels of office supplies. Handle guest requests and respond promptly to inquiries; record and follow up on requests or complaints. Perform general Housekeeping administrative tasks, including faxing, photocopying, and preparing schedules; ensure all staff personal files are kept up to date. File all correspondence and store requisitions properly. Update all guestroom history records. Record all safe box lock issues reported by Room Attendants or guests and liaise with the Front Office for unlocking. Keep the work area clean and organized at all times, including the office...

🛎️ Key Responsibilities Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors Develop and implement cleaning schedules and procedures Conduct regular inspections of guest rooms and public areas Maintain inventory of cleaning supplies, linens, and uniforms Coordinate with front office and maintenance departments for smooth operations Handle guest complaints and requests related to housekeeping Recruit, train, and evaluate housekeeping staff Prepare and manage departmental budgets Ensure compliance with health, safety, and sanitation standards Oversee pest control and hygiene programs Maintain lost-and-found records and procedures   🧠 Skills & Qualifications Strong leadership and organizational skills Excellent communication and interpersonal abilities Attention to detail and commitment to high standards Familiarity with...

o    Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. o    Ensures all opening and closing duties are implemented in accordance with established standards. o    Follows up on work and maintains logbook. o    Knows and strictly follows all established cleaning procedures. o    Prepares Room/Public Area crew work assignment sheet. o    Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. o    Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards. o    Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times. o    Conducts Quality Room/Public Areas Inspections. o    Maintains proper par stock of inventory items. o    Reports all maintenance deficiencies immediately. o    Assist in other sections of Housekeeping department as and went required based on...