CROWNE PLAZA KLCC
Crowne Plaza Kuala Lumpur City Centre by IHG, Jalan Yap Kwan Seng, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
As Rooms Division Manager you’ll lead the front office and housekeeping departments to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures.
Your day-to-day:
People
Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively
Recommend or initiate any HR elated actions where...