2 f b department jobs found

Assist in overseeing day-to-day operations to deliver a high level of service for our guests consistently. Monitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards. Carry out regular checks of all areas of the outlet to ensure cleanliness and tidiness at all times and the functionality of all facilities. Welcome and acknowledge all guests according to standards. Ensure proper festive decorations and food are displayed in order. Provide food and drink recommendations to guests. Handle administration duties include stock ordering, staff roster, billing, daily report, and duty assignments. Resolve personnel problems, hire new staff, and evaluate staff performance. Undertake a busy and fast-paced role with varied duties. Handle and resolve issues or complaints in a professional manner. Conduct briefing and updates to the staff. Any other...

Job Summary The F&B Captain is responsible for supervising and coordinating the activities of the service team to ensure smooth operations, excellent customer service, and adherence to the restaurant’s standards. This role acts as a key link between guests, service staff, and management, ensuring that every dining experience is seamless and memorable. Key Responsibilities - Supervise daily restaurant operations and ensure service standards are met. - Assign duties and monitor performance of wait staff, bartenders, and runners. - Greet, interact, and build rapport with guests to ensure satisfaction. - Handle guest complaints or requests promptly and professionally. - Coordinate table settings, seating arrangements, and reservations. - Assist in training, coaching, and motivating the service team. - Ensure compliance with hygiene, safety, and grooming standards. - Monitor inventory of service equipment and report shortages or damages. - Support in opening and...