CROWNE PLAZA KLCC
Crowne Plaza Kuala Lumpur City Centre by IHG, Jalan Yap Kwan Seng, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
The Assistant Food & Beverage Manager is responsible for assisting in the overall management and daily operation of the Food & Beverage department. The role ensures smooth operations, excellent guest service, effective team management, cost control, and compliance with hotel standards, policies, and procedures.
Key Responsibilities
1. F&B Operations
Assist the F&B Manager in overseeing the daily operations of restaurants, bars, banquet operations, and other F&B outlets.
Ensure all outlets operate efficiently and according to established SOPs and brand standards.
Monitor service quality, food presentation, cleanliness, and overall guest experience.
Ensure adequate staffing and smooth coordination during peak periods.
Conduct regular operational checks and ensure any issues are addressed promptly.
Assist in opening and closing procedures of F&B outlets.
Ensure proper cash handling, billing, and settlement...