5 jobs found in Bayan Lepas

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards. ·       Keeps service stations clean and complete. ·       Provides service in accordance with service standards. ·       Knows table/seat numbering, takes orders and uses Micros system to input orders. ·       Ensures food & beverage is served at the appropriate time. ·...

Key Responsibilities: Deliver prompt, courteous, and personalized service in line with the brand’s service philosophy and core values. Ensure all guests are welcomed warmly and attended to in a professional manner. Take and serve food and beverage orders accurately, observing brand service sequences and upselling guidelines. Ensure consistent adherence to brand grooming, uniform, and hygiene standards at all times. Prepare restaurant or event spaces following brand setup standards and operating procedures. Assist in setup and breakdown of buffets, meetings, banquets, and room service as required. Maintain cleanliness and organization of service areas and equipment in compliance with health and safety regulations. Respond to guest requests and feedback in a professional, brand-aligned manner, and escalate as necessary. Collaborate closely with culinary and stewarding teams to ensure smooth...

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and control costs...

The F&B Cashier is responsible for handling guest transactions in the hotel’s food and beverage outlets. This role ensures accurate billing, smooth payment processes, and excellent customer service, contributing to the overall dining experience. Responsibilities Handling cashiering functions efficiently, ensuring accuracy in transactions. Processing fast and accurate billing for guests. Ensuring all checks are settled before guests leave. Maintaining tally between system records and credit card transactions. ·         Greet guests warmly and assist with inquiries about menus, promotions, or billing. ·         Coordinate with servers and kitchen staff to ensure smooth service. ·         Resolve billing disputes or guest concerns professionally. ·         Maintain cleanliness and organization of cashier stations. ·         Ensure compliance with hotel financial policies and procedures. ·         Work closely with...

Key Responsibilities Craft and serve creative, high-quality cocktails and beverages. Experiment with innovative drink recipes and presentation techniques. Maintain an extensive knowledge of spirits, mixers, and garnishes. Engage with guests, provide recommendations, and create a memorable experience. Ensure proper handling, storage, and freshness of ingredients. Keep up with industry trends and introduce new mixology concepts. Maintain cleanliness, organization, and efficiency at the bar station. Educate customers on drink selections, pairings, and unique blends. Assist in inventory management and restocking bar supplies. Required Skills & Qualifications Professional experience as a mixologist or bartender. In-depth knowledge of drink crafting, flavor balancing, and presentation. Creativity in developing unique cocktail recipes. Strong customer service and interpersonal skills. Ability to work under pressure in a fast-paced hospitality...