4 others jobs found in Batu Ferringhi

Responsible for: Preparing and serving alcoholic and non-alcoholic beverages according to Hard Rock Café standards. Providing friendly, professional, and efficient service to guests while taking beverage orders and making recommendations when appropriate. Maintaining cleanliness and organization of the bar area, equipment, glasses, and tools at all times. Ensuring proper handling of cash, stock, and bar supplies while following company policies and food safety standards. Supporting the overall operations and atmosphere of Hard Rock Café to deliver an excellent guest experience. Prior experience as a Bartender or in a similar role is an advantage. Good knowledge of beverages, cocktails, and customer service practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Able to work shifts,...

As a Food & Beverage Service Crew Leader, you will oversee the daily operations of function rooms, bars, lounges, restaurants, pool areas, and in-room dining services, ensuring exceptional guest experiences and the highest standards of service delivery.  You will lead and support the service team while maintaining operational excellence, guest satisfaction, and compliance with company standards. Key Responsibilities You will: Supervise and coordinate the day-to-day operations of assigned Food & Beverage outlets to ensure smooth and efficient service. Lead, coach, and motivate team members to deliver exceptional guest experiences and achieve service excellence standards. Ensure outlets are properly set up and prepared for service, including maintaining adequate stock levels, equipment readiness, and cleanliness standards. Monitor service quality and provide guidance to team members during service periods. Respond promptly and professionally to...

- Preparing classic and creative cocktails, wines, beers, and non-alcoholic drinks according to recipes. - Greeting guests, taking orders, providing recommendations, and ensuring a welcoming atmosphere. - Maintaining cleanliness of the bar area, washing glassware, restocking, and organizing supplies. - Operating POS systems, processing payments, handling cash, and reconciling daily receipts. - Supporting room service beverage requests and coordinating with other departments

General ·       Handles all telephone calls courteously and efficiently. ·       Knows the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes. ·       Knows the complete beverage selection including wines, cocktails and daily specials/selling objectives as mentioned in the service briefing. ·       Implements opening and closing duties in accordance with standards. ·       Handles guest complaints in accordance with service recovery guidelines. ·       Liaises with kitchen and bar with regards to special requests.   Outlet Service ·       Sets up outlet and service stations on time before service and according to standards. ·       Keeps service stations clean and complete. ·       Provides service in accordance with service standards. ·       Knows table/seat numbering, takes orders and uses Micros system to input orders. ·       Ensures food & beverage is served at the appropriate time. ·...