48 jobs found

Job Responsibilities: - ·   Overseeing Government sales, promotions and campaigns. ·   Prepare sales budgets, projections and set sales target. ·   Implements all sales action plan according to market areas as outline in the Marketing Plan. ·   Plan and execute sales trips to major market areas and also new potential area ·   Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients ·   Identifying emerging markets to find new sales opportunities ·   Participate in weekly/monthly Sales & Marketing ·   Manages and develops relationship with key internal and external stakeholders to strengthen and expand customer base for sales opportunity ·   Maintain professional business confidentially, high standard of professionalism, ethics and attitudes to words hotel guests,...

Job Responsibilities: - Perform all check-in and check-out guests. To provide a courteous and professional service at all service. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. To be constantly aware of the room situation and to strive to obtain maximum occupancy. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. To register the guests promptly ensuring that they are provided with all necessary information. To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. To take room reservations effectively, efficiently and as laid down in the reservation operations manual. To familiar with hotel facilities and Marketing Programmes and Promotions. Maintain up to date and accurate guest histories. Actively sell the hotel to guests to maximise the internal revenue of the hotel. To tabulate daily guest bills...

Welcome guests in a warm and courteous manner. Attend to orders and serve guest/s needs in a timely manner and efficiently in line with the department’s standards. Ensure that the restaurant service area is clean, tidy and that mise-en-place is in order. Ensure good product knowledge of the F&B menus and promotion. Ensure that the departmental menus/promotion flyers are up-to date. To participate in cross-training to ensure you are able to work within any section within the F&B department. Be fully conversant with all the F&B Department practices and procedures To promote the hotel’s facilities and to upsell at every opportunity, Efficiently manage and ensure that all equipment is polished and stored correctly as per the department’s standards. Maintain cleanliness within your areas of responsibility on daily basis.

Job Responsibilities · Perform day-to-day routine and preventative maintenance tasks on electrical, plumbing, air- conditioning, mechanical systems and others related task to ensure all facilities are operating efficiently. ·      Test, troubleshoot and perform basic repair on all types of equipment. ·      Respond promptly and efficiently to any maintenance calls that arise. ·      Maintain all tools, equipment, and working areas in good condition. ·      Ability to multi-task    Job Requirements: - •   Diploma/Certificate/Vocational or technical background in electrical, mechanical or building service engineering or a related field. ·    Preferably with 1 - 2 years’ experience in a similar role, preferably within the hospitality industry ·    Proficiency in English and Bahasa Malaysia (Malay),...

Job Summary The Sales Manager is responsible for driving revenue growth by developing and executing sales strategies that attract new business and maintain strong relationships with existing clients. This role involves managing corporate accounts, group bookings, events, and partnerships to achieve the property’s sales and revenue targets. Key Responsibilities 1. Sales & Revenue Generation Develop and implement effective sales strategies to achieve revenue goals across all market segments (corporate, leisure, group, MICE, etc.). Identify and secure new business opportunities through proactive sales calls, networking, and client relationship management. Achieve monthly and annual sales targets set by the management. Manage and monitor sales activities, ensuring an optimal mix of business for maximum revenue and profitability. 2. Client Relationship Management Build and maintain long-term relationships...

Job Summary The Sales Manager is responsible for driving revenue growth by developing and executing sales strategies that attract new business and maintain strong relationships with existing clients. This role involves managing corporate accounts, group bookings, events, and partnerships to achieve the property’s sales and revenue targets. Key Responsibilities 1. Sales & Revenue Generation Develop and implement effective sales strategies to achieve revenue goals across all market segments (corporate, leisure, group, MICE, etc.). Identify and secure new business opportunities through proactive sales calls, networking, and client relationship management. Achieve monthly and annual sales targets set by the management. Manage and monitor sales activities, ensuring an optimal mix of business for maximum revenue and profitability. 2. Client Relationship Management Build and maintain long-term relationships...

Job Summary The Chief Steward is responsible for managing the stewarding department , ensuring cleanliness, hygiene, and efficient operation of all kitchen and food service areas. This role oversees dishwashing operations, kitchen sanitation, and stewarding staff while ensuring compliance with hygiene standards (including Halal and food safety requirements). Key Responsibilities 1. Stewarding Operations Management Oversee daily stewarding operations (dishwashing, cleaning, waste disposal). Ensure all kitchen equipment, utensils, and areas are clean and sanitized. Maintain smooth workflow between kitchen and stewarding team. 2. Hygiene & Sanitation Control Ensure compliance with food safety and hygiene standards (HACCP & Halal). Maintain cleanliness of: Kitchen floors, walls, and drains Cold rooms, storage areas, and waste zones Implement pest control and cleanliness...

Job Summary The Halal Executive is responsible for ensuring that all operations, products, and services comply with Halal standards set by Jabatan Kemajuan Islam Malaysia (JAKIM) and other relevant authorities. This role involves managing Halal certification, audits, documentation, and staff awareness to maintain continuous compliance. Key Responsibilities 1. Halal Compliance Management Ensure all processes comply with Halal requirements (ingredients, handling, storage, preparation). Monitor daily operations to ensure no cross-contamination with non-Halal items. Act as the internal Halal compliance officer. 2. Halal Certification & Renewal Manage application, renewal, and documentation for Halal certification. Liaise with JAKIM or State Religious Departments (JAIN). Ensure timely renewal and avoid certification lapse. 3. Documentation & Record Keeping Maintain Halal files,...

Job Summary: The Security Guard is responsible for maintaining a safe and secure environment for guests, employees, and property. This includes monitoring premises, preventing unauthorized access, responding to emergencies, and ensuring adherence to safety and security protocols at all times. 1. Safety and Security Monitoring Patrol assigned areas (inside and outside the premises) to prevent and detect signs of intrusion, theft, or vandalism. Monitor CCTV systems and alarm panels for unusual activities. Ensure that all security checkpoints, doors, and windows are properly locked and secured. Check and record all incoming and outgoing personnel, visitors, vehicles, and materials as per company policy. Maintain high visibility in public areas to deter potential disturbances or misconduct. 2. Incident Response and Reporting Respond promptly to alarms, emergencies, and suspicious activities. Intervene...

Summary The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department to ensure the highest standards of cleanliness, hygiene, and guest satisfaction. This role includes supervising housekeeping staff, conducting inspections, coordinating work schedules, and ensuring compliance with resort policies and safety standards. Key Responsibilities Supervise, train, and support housekeeping staff to ensure efficiency and quality service. Assign daily cleaning duties and special projects to room attendants and public area cleaners. Conduct regular inspections of guest rooms, public areas, back-of-house, and facilities to ensure cleanliness, maintenance, and presentation meet resort standards. Handle guest requests and complaints promptly and professionally. Maintain inventory and order housekeeping supplies, linen, and equipment as required. Monitor and control usage of cleaning...

1.0               Job Summary Water Park Crew Members are responsible for ensuring a safe, clean, and enjoyable environment for all water park guests. Duties include operating rides, monitoring pool areas, enforcing park rules, assisting guests, and maintaining cleanliness. 2.0               Key Responsibilities 1. Ride Operations: Operate and monitor water park rides and attractions. Ensure all safety protocols are followed. Assist guests in loading and unloading from rides. Conduct safety checks and inspections of rides and equipment. 2. Guest Assistance: Greet guests and provide information about park attractions and services. Assist guests with any questions, concerns, or issues. Provide first aid or emergency assistance if needed. Ensure a positive and friendly experience for all guests....

Job Summary: The Guest Service Assistant (GSA) serves as the first and main point of contact for hostel guests, ensuring an exceptional guest experience from arrival to departure. This role is key in delivering high-quality service, managing daily front desk operations, and assisting with the smooth running of the hostel’s services. The GSA is expected to be knowledgeable, approachable, and responsive to all guest needs and operational requirements. Key Responsibilities: 1. Front Desk Operations Greet guests warmly and professionally upon arrival and departure. Manage check-in and check-out procedures efficiently, ensuring accuracy of guest information and room assignments. Prepare and issue room keys, explain hostel policies, and answer questions regarding facilities and services. Maintain a clean and presentable reception area at all times. 2. Reservations and Administration Manage online and walk-in...

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.

Welcome guests with professionalism, warmth, and a genuine sense of hospitality Act as the primary point of contact for guest inquiries, requests, and concerns Ensure smooth check-in and check-out experiences, adhering to hotel standards Anticipate guest needs and provide personalized recommendations and assistance Handle guest feedback, complaints, and service recovery with empathy and efficiency Coordinate with housekeeping, concierge, food & beverage, and maintenance teams to ensure seamless service Maintain accurate guest profiles and preferences in the hotel system Promote hotel services, amenities, and local experiences to enhance guest satisfaction Uphold brand standards, service protocols, and safety policies at all times

Operational Supervision Supervise and coordinate the daily activities of housekeeping staff. Assign duties and schedules to room attendants and public area cleaners. Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and presentation standards are met. Ensure timely room readiness in coordination with the Front Office. Quality & Guest Experience Maintain the hotel’s luxury standards of cleanliness and ambiance. Address guest complaints or requests related to housekeeping promptly and professionally. Ensure lost-and-found procedures are followed accurately. Staff Management & Training Train new housekeeping associates on cleaning procedures, safety standards, and hotel policies. Monitor staff performance and provide feedback, coaching, and motivation. Assist in performance evaluations and disciplinary actions when required....

Key Responsibilities: Deliver prompt, courteous, and personalized service in line with the brand’s service philosophy and core values. Ensure all guests are welcomed warmly and attended to in a professional manner. Take and serve food and beverage orders accurately, observing brand service sequences and upselling guidelines. Ensure consistent adherence to brand grooming, uniform, and hygiene standards at all times. Prepare restaurant or event spaces following brand setup standards and operating procedures. Assist in setup and breakdown of buffets, meetings, banquets, and room service as required. Maintain cleanliness and organization of service areas and equipment in compliance with health and safety regulations. Respond to guest requests and feedback in a professional, brand-aligned manner, and escalate as necessary. Collaborate closely with culinary and stewarding teams to ensure smooth...

  Provide a quality of service, going above and beyond to exceed guest expectations  Provide exceptional massages, body treatments and skin care services to guests Ensure guest queries and requests are handled effectively and efficiently  Assess guest needs and subsequently advise them on recommended skin home care regimens  Complete standard reception duties focusing on attention to detail 

Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks.  Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain...

Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.