Guest Services Assistant
RM2,000 - RM3,000 monthly
- The Saujana Hotel Kuala Lumpur
- The Saujana Hotel Kuala Lumpur, Jalan Lapangan Terbang Subang, Saujana, Shah Alam, Selangor, Malaysia
- Dec 19, 2025
Job Description
- Performs Guest Service Duties at the Reception/Front Desk.
- Administers Check-in & Check-outs.
- Rooms assigning and Key Card issuance.
- Processing of Guest payments and billing process.
- Coordinating with Porters, Concierge, Housekeeping and F&B associates.
- To assist guest at all times during their stay.
- Assisting in Guest’s complaints and communicate with superiors on service recovery. .
- Assist Guest in taxis, airport transfers and rental cars etc.
About The Saujana Hotel Kuala Lumpur
The Saujana Hotel Kuala Lumpur is a 5-star resort style hotel in Malaysia that sits on 160 hectares of lush tropical forest and gardens with a lakeside view. Taking its name from the old Malay expression ‘sejauh di sana’ which means – as far as the eye can see – this 355-room deluxe resort with two adjoining 18-hole championship golf courses is an idyllic haven for business and pleasure, it's just minutes away from the Subang Airport. The third venue outside Europe to gain the European Tour Destination in Year 2015.