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Guest Service Officer

RM2,000 - RM2,500 monthly
Full time Front Office Deparment

Job Description

Responsibilities:

  • Ensure that all guests check in, check out and enquiries are handled promptly and efficiently.
  • Ensure guest data entry during registration is accurate.
  • Liaise with relevant departments such as Housekeeping or Maintenance regarding room status or guest request.
  • Maintain, update and manage guest data in Opera system.
  • Strive to serve guests with professionalism and absolute courtesy at all times. 

Requirements:

  • Good interpersonal skills to provide overall guest satisfaction.
  • 1 or 2 years of related experience is an advantage.
  • Proficiency in Mandarin is required.
  • A good team player and strive to have a career in Hospitality industry.
MICASA ALL SUITE HOTEL
About MICASA ALL SUITE HOTEL

MiCasa All Suite Hotel, Kuala Lumpur, a 185 all suite urban resort is renowned for its intimate ambience within a tropical oasis. It offers pure luxuriously fitted One Bedroom Studio Suites catering to the discerning traveller. Each of the luxurious suites beckons you with warm, earthy hues and rich timber flooring. The focal point of some of the suites is the four poster-beds.

Located within the upscale precinct of embassy row, just a short 20-minute stroll away, you'll find yourself at some of the city's most iconic landmarks, including the KLCC Shopping Center, KLCC Convention Center, and the world-famous Petronas Twin Towers. MiCasa All Suite Hotel Kuala Lumpur invites you to experience city living amidst towering skyscrapers while enjoying the unique tranquility and serenity of a resort lifestyle right in the heart of the city. 

We aim to foster a collaborative team environment where all associates work together towards a shared vision of success. By aligning our efforts, we ensure that every individual’s contribution drives us toward achieving our common goals and provide our guests with a warm, home-away from home stay experience at Micasa.

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