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Guest Service Assistant

Full time Front Office Deparment

Job Description

Responsibility

  1. To greet all guest in service oriented manner
  2. Maintain positive guest and colleague interactions with good working relationship
  3. Meet and greet all guests and assist with their registrations
  4. Be familiar with the hotel's products, services and policies
  5. Ensure all complaints and requests are immediately resolved and follow through with relevant department.

 

 

Cititel Express Ipoh
About Cititel Express Ipoh

Cititel Express Ipoh offers 210 modern, functional, comfortable and a reasonably priced accommodation which caters to both business and leisure travelers. Understanding the needs of today’s tech-savvy generation, we offer FREE unlimited High Speed Wi-Fi (with four devices in every room) and our room is equipped with a 40″ LED Smart IPTV for you to enjoy FREE Video on Demand (more than 100 HD movies).

The hotel stood tall in one of Ipoh Iconic Landmarks, Ipoh Old Town, promises the spectacular view of old town, new town, Ipoh Padang and Kinta River. Its strategic location provides easy access to Ipoh Heritage Trail, Ipoh Famous Food Trail, Ipoh Attractions, Ipoh Train Station, Ipoh Historical Buildings and Ipoh Commercial Business Centre.

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