Guest Service Officer

Ability to provide friendly and professional service by handling check-ins and check-outs, responding to guest enquiries, managing reservations, processing payments, coordinating with other departments, and ensuring a smooth and memorable guest experience while maintaining hotel standards.

Job Requirements:

1. Diploma or Certificate in Hospitality, Tourism, or a related field.

2. Pleasant personality and good customer service skills.

3. Previous experience in a hotel front office is preferred.

4. Good command of English; additional language are a plus.

5.  Proficiency in Microsoft Office; knowledge of Opera Cloud is an advantage.

6. Able to work shifts, weekends, and public holidays.  

7. Able to work independently and as a team player.