Housekeeping Supervisor

Operational Supervision

• Supervise and coordinate the daily activities of housekeeping staff.

• Assign duties and schedules to room attendants and public area cleaners.

• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and presentation standards are met.

• Ensure timely room readiness in coordination with the Front Office.

Quality & Guest Experience

• Maintain the hotel’s luxury standards of cleanliness and ambiance.

• Address guest complaints or requests related to housekeeping promptly and professionally.

• Ensure lost-and-found procedures are followed accurately.

Staff Management & Training

• Train new housekeeping associates on cleaning procedures, safety standards, and hotel policies.

• Monitor staff performance and provide feedback, coaching, and motivation.

• Assist in performance evaluations and disciplinary actions when required.

Inventory & Supplies

• Monitor and control housekeeping supplies, linens, and equipment.

• Ensure proper use and storage of cleaning chemicals and tools.

• Report maintenance issues and coordinate with the Engineering department.