RM1,700 - RM2,200 monthly
Zenith Hotel Cameron
Zenith Hotel Cameron, Jalan Majlis, Tanah Rata, Pahang, Malaysia
Job description:
Functions:
Supports daily hotel functions by assisting with guest services, overseeing front desk and housekeeping tasks, maintaining administrative records, and ensuring smooth coordination between departments. Assist in quality checking and maintaining consistency & standards. like food and beverage, all while upholding cleanliness and safety standards to enhance the guest experience.
Key Responsibilities
Guest Services: Work closely with front desk operations, to have full understanding of check-in/check-out process, IDB System & phone calls and emails etiquette. Ensure that our guests receive 'excellent friendly service' by all our team members, every time.
Department Coordination: Work closely with operation department departments to ensure rooms are ready on time and service runs smoothly.
Administrative Support: Perform clerical duties, update internal documents, manage office...