2 Banquet Department jobs

Duties & Responsibilities: 1. Provide Efficient Service to Customers. To have thorough knowledge of all menu items and service procedure. Perform table setting in accordance with established standard. Ensure silverware, chinaware is polished and linen is in good condition. Perform mise-en-place before service. Welcoming, greet and direct customer to the designated table. Promote special promotion food & beverages to customer. Take food and beverage order from customers/guests politely and record down in orderly manner on the captain order. Deliver the captain order to bar and kitchen, follow up within the preparation time. Serve the customers/guests with the prepared foods and beverages. Handle any minor complaint and forward major complaint to immediate superior for further action. Ensure all customers/guests are being served accordingly and timely. Clear the used plate and refill drinking water from time to time when needed....

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.