Hard Rock Hotel Penang
Batu Ferringghi, Penang
Description:
Making proficient sales transactions – using a point-of-sale system provided.
Handle cash and other forms of payment.
Maintain proper cash drawer balances and denominations.
Demonstrate impeccable product knowledge.
Determine guests’ needs by actively engaging them in 1-on1 conversations and informing guests of product features and benefits.
Suggestive selling – using proven techniques (i.e. related items, higher quality items, transitional phrases).
Maintain a clean and organized store.
Maintain proper product stocks levels – through retail pulls & inventories.
Requirements:
Proven work experience as a Retail Sales Representative or similar role.
Understanding of the retail sales process.
Familiarity with consumer behavior principles.
Knowledge of inventory stocking procedures.
Basic math skills.
Track record of achieving sales quotas.
Excellent communication skills, capable of...