7 housekeeping deparment jobs found in Johor Bahru

The Housekeeping Executive supervises and coordinates activities of room attendants and supervisors. He / She assists in the managing and directing of the day–to–day operations of all Housekeeping and laundry functions. Also provides support to the Hotel Manager in all areas of Housekeeping operation, such as staff training, coaching, counseling and also enforces to the hotels standard operating procedures. Participates in and enforces quality assurance for Housekeeping Department and department cost control measures. Experience with special needs of VIP Guests, foreign dignitaries, etc. The Housekeeping Executive should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff.

To provide exceptionally clean, neat and functional guest rooms. To ensure all areas both front and back of hotel room are maintained in a clean and working order in line with operational guidelines. Mencuci dan membersihkan bilik penginapan hotel, bilik mandi dan koridor seperti yang telah ditentukan oleh pihak pengurusan

Clean and services (sweeping, mopping, scrubbing, polishing, vacuuming, washing) all areas such as: Offices, Function Rooms/Hall, Restaurant, Corridors, Toilets, Prayer Room, Conference Rooms, Park Area, Facilities Area, Loading Bay, Elevators, Interior & Exterior Windows, Glasses, Mirror, Doors, Furniture and Fixtures, Carpets, Parquets, Staircase, Lighting, Lamp, TV, Mini Refrigerator ETC in accordance to the standards and instructions set out by the hotel. Preferable candidates from Johor Bahru area.

Respond promptly to requests from guests and other departments Fill cart with supplies and transport cart to assigned area Enter guest rooms following procedures for gaining access and ensuring vacancy before entering Replace guest amenities and supplies in rooms Replace dirty linens and terry with clean items Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; properly store flammable materials Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information Welcome and acknowledge all guests according...

Job Description Provide secretarial and administrative support for the housekeeping department, including data input, filing, tracing, answering telephones, printing reports, duty roster by overall department, department attendant records/logs and staff leave record to ensure a smooth and successful day to day administrative. To ensure all Housekeeping supplies at the desired par. Possess good knowledge of the Hotel’s products and services. Run and maintain boards; keeping the supervisors up-to-date with arrivals, departures, rush rooms and guest service equipment. Communicate effectively and coordinate efficiently all housekeeping work with related departments such as Front Office accurately to ensure smooth operation . Prepare all purchase orders and ensure proper delivery upon approval signatures. Assist in random inventory audits. Compile and file daily housekeeping reports, including forwarding any necessary reports to superior and...

Welcome guests during check-in and give a fond farewell to guests while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals, and departures. Coordinating and multi-tasking job duties in a busy environment. Should possess detailed information about the Hotel, city as well as the competition. Detailed information regarding arrivals and room requirements. Have up-to-date information on daily room occupancy. Providing excellent customer service as per hotel standards. Greeting guests as they enter and exit the hotel. Providing information regarding the Hotel, town attractions, activities, etc. Check on VIP reservations, and complete their pre-registration formalities. Allocate rooms to all arriving guests. Maintain up-to-date information on room rates, current promotions, offers, and packages. Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to...

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key Contacting housekeeping or maintenance when guest reports a problem Ensure registration cards of arriving guests and ensures all information should be filled on each card either by Guest Service Assistant or the guests Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information Referring guest’s comments and complaints to the appropriate superior Responsible for keeping up to date with information on activities and programs and other general information Assist guests with any inquiries regarding local entertainment, restaurants or transportation Keeps abreast of all modifications to accounting policies and procedures To discuss all matters that needed to follow up with the next shift Develop and maintain positive working...