RM6,000 - RM8,000 monthly
Wyndham Garden i-City
no 6, Jalan Multimedia, I-city, 40000 Shah Alam, Selangor, Malaysia
Main Duties:
A. Front Office
1) Ensures that thoughtful and attentive guest service with relaxed efficiency is offered.
2) Ensures complete responsiveness to the desires of our guests.
3) Ultimate responsibility in driving all guest reviews especially TripAdvisor.
4) Plays an active supporting role in the Guest Experience Committee in driving excellent Guest experience.
5) Ensures that image and grooming standards are reinforced and that associates come to work correctly attired with nametags.
6) Updates associates on room rate changes and all Sales & Marketing programmes.
7) Updates associates on rules and policies governing special promotions and that their production is tracked.
8) ...