6 housekeeping deparment jobs found

o    Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. o    Ensures all opening and closing duties are implemented in accordance with established standards. o    Follows up on work and maintains logbook. o    Knows and strictly follows all established cleaning procedures. o    Prepares Room/Public Area crew work assignment sheet. o    Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage. o    Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards. o    Ensures all Front of House and Back of House areas are well maintained, clean and tidy at all times. o    Conducts Quality Room/Public Areas Inspections. o    Maintains proper par stock...

-  To be guest and quality oriented -  Report for duty punctually wearing correct uniform and maintain high standard of personal appearance and hygiene at all times -  To ensure all guest inquiries and/or request are handled in a polite, courteous and efficient manner -  To always smile readily at guest and colleagues -  To be fully conversant with all of the facilities of the hotel and their operating hours -  To attend any briefing/training as and when scheduled punctually -  Ensure a high level of product knowledge of the hotel -  Complete understanding of and adhere to the hotel’s fire hygiene, health and safety regulations/policies - To follow instruction given and/or to perform other duties as and when required - To ensure all rooms being cleaned according to standard and being supplied with sufficient guest amenities at all times - To inform Supervisor/Desk Clerk and records any defects, losses...

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks.  Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain...

•    Ensure that Room Attendants are assigned respective rooms and that they report to their work area with clean uniforms, neatly groomed at the scheduled time. •    Manages the day-to-day activities at the Housekeeping area of responsibility. •    Controlling and supervision of vacant rooms to ensure that they are ready for occupancy. •    Directs room attendants for any and all special ‘Make-up’ and/or cleaning requests. Oversees the Public areas designated under the direct responsibility of the Housekeeping department for cleanliness and conducts inspections and follow up as needed. •    Raises Requisitions as necessary and ensures availability of all materials required as per budgeted expense without compensating the daily operations of the department.  •    Conducts routine inspections of Guest Rooms, Storerooms, Linen Rooms, Pantries and Trolleys and supplies and other...

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals...

Are you passionate, eager to learn, and looking to gain real-world experience in a professional environment? We are inviting enthusiastic students or recent graduates to apply for our internship program! This is a great opportunity to develop hands-on skills, learn from experienced professionals, and explore potential career paths in various departments. 🔸 Available Internship Departments: Human Resources Finance & Accounting Marketing & Communications Food & Beverage Service Kitchen / Culinary Housekeeping Front Office / Guest Services IT & Systems Support Procurement / Purchasing Sales & Events 🔸 General Responsibilities: Support the assigned department in day-to-day operations Handle administrative and operational tasks as required Maintain professionalism and adhere to company standards Learn and adapt...