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2 guest service assistant jobs found

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guest service assistant up to RM20,000
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F&B Department  (1) Front Office Deparment  (1)
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Intern  (2)
Acappella Suite Hotel
Dec 08, 2025
Intern
Internship for Food & Beverages Management
RM500 - RM600 monthly
Acappella Suite Hotel Acappella Suite Hotel - Shah Alam, Persiaran Sukan, Seksyen 13, Shah Alam, Selangor, Malaysia
1. F&B Operations Support: Assist in daily restaurant, bar, and banquet operations. Support in setting up dining areas, buffet stations, and event setups. Ensure high standards of food presentation and service quality. Learn and apply standard operating procedures (SOPs) for F&B service. 2. Customer Service & Guest Relations: Greet and assist guests in a professional and friendly manner. Handle guest inquiries and provide recommendations on menu items. Assist in resolving guest complaints and ensuring a positive dining experience. 3. Inventory & Cost Control: Assist in stock monitoring and inventory management. Learn about supplier coordination and order placements. Support cost control efforts by minimizing waste and ensuring efficient use of resources. 4. Event & Banquet Assistance: Help in coordinating and setting up banquet events and catering services. Work closely with kitchen and...
Acappella Suite Hotel
Dec 08, 2025
Intern
Internship for Hospitality & Tourism Management
RM500 - RM600 monthly
Acappella Suite Hotel Acappella Suite Hotel - Shah Alam, Persiaran Sukan, Seksyen 13, Shah Alam, Selangor, Malaysia
Job Overview: The Tourism & Hospitality Management Intern will gain hands-on experience in hotel operations, focusing on front office, food & beverage, and housekeeping. This internship provides an opportunity to develop customer service and operational skills while learning the daily functions of a 4-star hotel. Key Responsibilities: 1. Front Office Operations: Assist in guest check-in and check-out processes. Handle guest inquiries and provide concierge services. Support administrative tasks such as reservation management. Ensure a smooth and welcoming guest experience. 2. Food & Beverage Assistance: Assist in restaurant and in-room dining services. Support buffet setups and ensure service standards. Learn food presentation and basic beverage handling. Maintain hygiene and cleanliness in dining areas. 3. Housekeeping & Guest Services: Understand housekeeping standards and assist in room...
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