68 jobs found

We are looking for a friendly, professional, and service-oriented Front Office Crew – Concierge to join our team. The Concierge is responsible for providing exceptional guest service by assisting guests with information, transportation arrangements, luggage handling, and local recommendations while ensuring every guest enjoys a memorable stay. You will assist in: Welcoming , greeting and assisting guest during arrival (check-in) and departure (check-out). Handle guests’ requests, enquiries and complaints. Handle guest luggage start from arrival till departure (deliver to room, pick-up luggage and storage). Provide information on Penang, hotel facilities, memorabilia and hotel events & promotions. Provide Valet Parking Service and manage VIP parking lot. Conduct room tour to all guest during deliver luggage to guest room (rooming). Maintain cleanliness in your work area, and manage stock of supplies in your work area....

Supervising staff and ensuring smooth daily operations. Handling customer complaints and resolving issues. Ensuring health, safety, and security procedures are followed. Monitoring service quality and operational standards. Assisting with staff scheduling and shift coordination. Responding to emergencies or unexpected situations. Preparing reports and updating senior management on key issues.

Job description We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies. Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Performing various cleaning duties in instances of staff shortages. Housekeeping Supervisor Requirements: Proven...

You will be the one of the first members of staff that a guest will meet, you set the example for the rest of the hotels services. Politeness, courtesy and professionalism must be shown at all times. You must be able to reply to any guest questions in practical and straight manner. 1. To report punctually wearing the correct hotel uniform and name tag at all times. 2. To provide a courteous and professional service at all service. 3. To be constantly aware of the room situation and to strive to obtain maximum occupancy. 4. To maintain an atmosphere of tranquility at the Front Desk. 5. To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. 6. To attend to hotel guests in the procedure of registering, enquiries, key handling, messages and all related matters. 7. To register the guests promptly ensuring that they are provided with all necessary information. 8. To enter all guests folios into the computer immediately and...

Job summary Responsible for the overall administration and operation of the Food and Beverage outlets and consistency of service delivered to guests. Job description To ensure the smooth operation of the outlets, delivering a consistent quality product and service that comply with company / hotel policies and standard procedures. To maximize profitability of the outlets by increasing turnover (revenue and covers) as a first priority and controlling costs as a second priority. To achieve the forecasted budget on food & beverage revenue and achieved maximized productivity on staff levels as set by the Food & Beverage Manager. To participate in all activities of planning, directing, controlling and Coordinating in the outlet and also all related administrative duties. To select and recruit employees for the outlets. To plan and implement continuous effective skills training programmers in line with the...

Job summary Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Job description To report for duty punctually wearing the proper uniform and name badges at all time To serve food and beverage to guest according to standard set. To handle guest enquiries in a courteous and efficient manner To provided a courteous and professional service at all time. To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day. To keep station adequately stocked with necessary supplies before. during and after service hours....

Job summary Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Job description To report for duty punctually wearing the proper uniform and name badges at all time To serve food and beverage to guest according to standard set. To handle guest enquiries in a courteous and efficient manner To provided a courteous and professional service at all time. To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day. To keep station adequately stocked with necessary supplies before. during and after service hours....

Job summary Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Job description To report for duty punctually wearing the proper uniform and name badges at all time To serve food and beverage to guest according to standard set. To handle guest enquiries in a courteous and efficient manner To provided a courteous and professional service at all time. To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day. To keep station adequately stocked with necessary supplies before. during and after service hours....

Job summary Responsible for preparing ingredients, maintaining kitchen cleanliness, supporting different service stations, and learning foundational culinary. Job description To reflect the Iconic Hotel philosophy by providing a high quality of service to our customers by always adopting a positive attitude & keeping the team spirit at the highest level at all times. To always great with a smile, all guest, colleagues and any other visitor of the hotel premises, be it at the back or front of the house. To have pride of self-personal appearance for personal hygiene and Uniform To consistently check quality and quantity of all raw food items needed for the daily mise en place in his respective area. To assist in other outlets when required. To report on duty punctually and wearing full uniform. To ensure a uniform visual appearance of all dishes prepared. Presentation and decoration must follow the...

Job summary Responsible for preparing ingredients, maintaining kitchen cleanliness, supporting different service stations, and learning foundational culinary. Job description To reflect the Iconic Hotel philosophy by providing a high quality of service to our customers by always adopting a positive attitude & keeping the team spirit at the highest level at all times. To always great with a smile, all guest, colleagues and any other visitor of the hotel premises, be it at the back or front of the house. To have pride of self-personal appearance for personal hygiene and Uniform To consistently check quality and quantity of all raw food items needed for the daily mise en place in his respective area. To assist in other outlets when required. To report on duty punctually and wearing full uniform. To ensure a uniform visual appearance of all dishes prepared. Presentation and decoration must follow the...

Job summary Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. Job description Perform daily room assignment according to guest preference, arrival time etc. Contact the Assistant Manager when VIP guest arrive that are to be escorted to their room. Organize the delivery of guest mail and message as required. Carry out nightly bucket check so that all records are in order for the following day. Takes and processes reservations as and when the reservations department is busy. To represent the Management in the handling of emergency situations. Where all emergency procedures are known and practice regularly. Where on night shift, all emergency and/ or incidents should be reported to the Executive on Duty for the day and Front Office Manager. All grave situations and/or emergencies should be referred to the Guest...

Job summary Oversees the daily tasks of the sales / events coordinators to ensure the smooth flow of all events arrangements. Job description Check and ensure accuracy of directory posting on events board and function room signage Meet and greet organisers before and during events. Check and ensure accuracy of backdrop arranged in the function venue. Check and ensure that the menu served for all meals is as per the guests requirements for all events. Attend to enquiries from walk–ins, telephone calls and e-mail from potential customers. Secure leads on potential business and maximise the total revenue for the hotel. Assist the Sales / Events Coordinator on their individual succession plan. To make 6 – 8 tele-calls / sales calls per day to potential clients with the objective of securing more business for the hotel. To target 5 potential telemarketing calls per day on new accounts in – order to expand the current database...

Job summary To prepare all confidential typing of business documents and to provide administration support to Department staffs. Job description Coordinates, liaise, follow up and handle on all incoming telephone and walk in inquiries for all functions as a potential source of business. Coordinate catering menus, banquet set-ups, and audiovisual needs with clients. To be well versed with product knowledge of the hotel and able to conduct telesales and attend to enquiries. To coordinate with the appropriate departments in the dissemination of information, data, request and other details provided by the customers. To requisite and maintain all kind of stationery and office equipment’s in the Sales & Marketing. To take charge in respect of the following: - · Attend to all sales department mail and maintain a correspondence data base · Maintain a proper system of filling and tracing · To take minutes of...

Join Our Maintenance Team! We are looking for a dependable and multi-skilled Maintenance Technician to join our Maintenance Department. If you have experience in building maintenance and are capable of carrying out a variety of repair and maintenance tasks, we welcome you to be part of our team. Job Responsibilities Carry out preventive and corrective maintenance of the hotel's building, guest rooms, public areas, and back-of-house facilities. Perform general maintenance works including electrical, plumbing, carpentry, painting, plastering, and minor repair works. Inspect hotel facilities regularly and rectify defects in a timely manner. Troubleshoot maintenance issues and respond promptly to repair requests from various departments. Repair and maintain doors, locks, furniture, ceilings, walls, flooring, windows, and fixtures. Carry out painting, touch-up works, plastering, patching, and finishing to maintain the hotel's appearance. Assist with the...

Cook with Passion. Serve with Excellence. We are looking for a dedicated and talented Demi Chef / Chef de Partie to join our Culinary Team. If you are passionate about food, enjoy working in a fast-paced kitchen, and take pride in delivering quality dishes, we'd love to hear from you. Job Responsibilities Prepare, cook, and present food in accordance with the hotel's recipes, quality standards, and hygiene requirements. Assist in the daily operation of the assigned kitchen section (Hot Kitchen, Cold Kitchen, Pastry, Banquet, or All-Day Dining). Ensure all dishes are prepared and served consistently to the highest quality. Monitor food preparation, portion control, and presentation to maintain established standards. Maintain cleanliness, organisation, and hygiene of the kitchen, equipment, and workstations. Ensure compliance with food safety, HACCP, and hygiene regulations. Monitor stock levels, minimise food wastage, and report shortages to the...

Join Our Finance Team! We are seeking a detail-oriented, analytical, and experienced Assistant Manager / Manager – Accounts Receivable to oversee the hotel's Accounts Receivable (AR) function. If you have a strong finance background, excellent organisational skills, and experience in the hospitality industry, we invite you to be part of our Finance team. Job Responsibilities Manage the daily operations of the Accounts Receivable function, ensuring timely and accurate processing of invoices, billings, receipts, and collections. Monitor corporate, travel agent, online travel agent (OTA), and credit accounts to ensure outstanding balances are collected promptly. Prepare and issue invoices, statements of accounts, and credit notes in accordance with hotel policies. Follow up on overdue accounts and maintain healthy debtor ageing through effective collection efforts. Perform daily reconciliation of Accounts Receivable transactions with the Property...

We are looking for a meticulous and motivated Accounts Executive (General Ledger) to join our Finance team. If you have a strong accounting background, excellent analytical skills, and preferably experience in the hospitality industry, we invite you to be part of our growing organisation. Job Responsibilities Maintain and manage the General Ledger (GL), ensuring all financial transactions are recorded accurately and timely. Prepare and post journal entries, accruals, prepayments, and other month-end adjustments. Perform monthly bank, balance sheet, and General Ledger reconciliations. Assist in the preparation of monthly management accounts and financial statements. Support month-end and year-end closing activities in accordance with accounting standards and company policies. Ensure accurate accounting for fixed assets, depreciation schedules, and inter-company transactions. Assist in budgeting, forecasting, and variance analysis. Prepare schedules...

We are looking for a detail-oriented and responsible Accounts Officer (Income Audit) to join our Finance team. If you have a keen eye for accuracy, strong analytical skills, and preferably experience in hotel income auditing, we invite you to be part of our growing organisation. Job Responsibilities Perform daily income audit procedures to ensure all hotel revenue transactions are accurately recorded and accounted for. Verify and reconcile revenue generated from Front Office, Food & Beverage outlets, Banquet operations, and other hotel revenue centres. Review cashier reports, POS transactions, and Property Management System (PMS) reports for completeness and accuracy. Reconcile daily cash, credit card, online payment, and city ledger transactions. Investigate and report discrepancies, variances, and irregularities in revenue records. Prepare and distribute daily revenue reports and management summaries. Ensure all supporting documents are complete...

We are looking for a vigilant, responsible, and customer-focused Lifeguard to join our team. If you are passionate about ensuring the safety of our guests while providing excellent service, we invite you to be part of our hospitality team. Job Responsibilities Ensure the safety and well-being of guests using the hotel's swimming pool and surrounding recreational facilities. Continuously monitor pool activities and enforce pool safety rules and regulations. Respond promptly and effectively to emergencies, accidents, and rescue situations. Administer first aid and CPR when required and coordinate with emergency services if necessary. Conduct routine inspections to ensure the swimming pool, deck, and surrounding areas are clean, safe, and free from hazards. Monitor pool water conditions and report any maintenance or safety concerns to the Engineering Department. Maintain lifeguard equipment, first aid kits, rescue devices, and emergency equipment in good...

We are looking for a dedicated and hardworking Gardener to join our team. If you have a passion for landscaping, plant care, and maintaining beautiful outdoor spaces, we invite you to be part of our hotel family. Job Responsibilities Maintain the hotel's gardens, landscaped areas, trees and potted plants to ensure they are healthy and visually appealing. Perform routine gardening duties, including watering, pruning, trimming, weeding, fertilising, and planting. Maintain outdoor greenery in a neat and tidy condition. Monitor the health of plants and identify signs of pests, diseases, or nutrient deficiencies. Apply fertilisers, pesticides, and herbicides safely and in accordance with established procedures. Replace damaged or unhealthy plants and assist in seasonal landscaping projects. Maintain gardening tools, equipment, and irrigation systems in good working condition. Ensure outdoor areas, walkways, and landscaped surroundings are clean, safe, and...