42 jobs found

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget  ...

Greet and welcome all guests and take beverage and food orders in a prompt and professional manner  Be attentive to guest’s needs  Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks   Prepare food for service to guests and present food according to established health and presentation standards  Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable  Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary ...

As Executive Housekeeper, you’ll keep all aspects of housekeeping and laundry running smoothly – and ensure high standards are met deliver memorable and unique guest experiences.    Your day-to-day:  People    Direct daily activities, plan and assign work ensuring you always have the right staffing numbers.  Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues – recognise good performance.  Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties.  May assist with deep cleaning projects...

What is the job?  As the Steward, you will support the Food & Beverage operations by cleaning and maintaining kitchen equipment and the premises whilst maintaining hygienic standards and practices. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.      Your day-to-day:  During the shift, prepare of kitchen equipment for use  Clean and set tables and place seasonal decorations, candles, and table cloths  Assist in cleaning and opening or closing tasks  Receive and store kitchen goods  Clean and store kitchen equipment  Maintain the cleaning of the premises  Scrap food...

The Director / Assistant Director of Marketing & Communications is responsible for developing and executing marketing strategies, managing brand positioning, and driving revenue through integrated marketing, digital, and public relations efforts. The role ensures consistent brand messaging while supporting the hotel’s overall business objectives. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement marketing and communications strategies aligned with business goals. (Director: Lead strategy | Assistant Director: Support execution) Plan and execute campaigns, promotions, and partnerships to drive revenue. 2. Digital Marketing & Branding Oversee/manage digital platforms including website, social media, and online campaigns. Ensure consistent brand identity across all channels. Manage content creation, visuals, and messaging. 3. Public Relations & Communications Build and maintain...

Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food or beverages. To deliver a great guest experience – as the friendly face of our hotel Bartender, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.    Your day-to-day:  Creating a warm and welcome to everyone and setting the tone for each guest’s experience    Be attentive to guest’s needs  Prepare...

Welcome guests in a friendly, prompt and professional manner recognising IHG Rewards Club Members and also returning guests      Check guests in, issue room keys, provide information on hotel services and room location  Ensure required identification is taken from guests at check-in in line with local legislative requirements  Answer phones in a prompt and courteous manner  Up-sell rooms where possible to maximise hotel revenue  Answer, record and process all guest calls, messages, requests, questions or concerns  Record guest preferences in the system  Check guests out, including resolving any late or disputed charges  Accurately process all cash and credit card transactions using established procedures  Issue,...

Prepare and cook orders in accordance with portion and quality standards specified in recipes  Control food usage to minimize waste  Advise supervisor of low inventory items; assists in receiving items and taking inventory as required  Maintain sanitation and cleanliness standards in the kitchen area that meet or exceed any local laws regarding health and safety  Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters  Follow all established safety protocols and procedures at all times. Immediately report any unsafe or malfunctioning equipment or any safety incident to the supervisor or manager on duty  May assist by performing dish washing or other kitchen duties as needed  Work as part of a team and communicate with other...

As the Assistant Director of Sales, you will spearhead the strategic direction and execution of the hotel’s sales efforts to drive revenue across all segments: corporate, MICE, leisure, wholesale, and government. You are accountable for achieving business goals by developing dynamic sales strategies, managing key accounts, leading the sales team, and fostering strong partnerships in both domestic and international markets.  At Crowne Plaza Hotels & Resorts, we seek leaders who are confident, proactive, globally-minded, and passionate about creating memorable guest experiences while maximizing hotel profitability.     Your day-to-day:  People    Lead and manage a results-driven sales team with a focus on key performance indicators (KPIs) or Goal Setting and Budget, such as room revenue, market share, RFP conversion, and account retention. ...

As the Banquet Manager, you’ll ensure the smooth execution/ procurement of conference business and assist in the planning and delivery of service during the conference. Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.  Your day-to-day:  People    Work with Human Resources to ensure the departmental performance of staff is productive  Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues  Adhere to hotel disciplinary procedures during major/minor act of misconduct  Work with Superior on manpower planning and management needs    Guest Experience  ...

As the Assistant Marketing and Communications Manager, you will play a vital role in elevating the hotel’s prestige and brand identity through strategic storytelling. The ideal candidate will be creative, innovative, and possess a sophisticated understanding of brand positioning, public relations, and premium marketing practices. The Assistant Marketing and Communications Manager will also be responsible for ensuring a seamless and high-end guest experience through physical and visual touchpoints. They will do this by overseeing the production of premium hotel collateral, ensuring all guest-facing materials reflect the hotel's upscale amenities, and maintaining brand consistency across every physical department of the property. The Assistant Marketing and Communications Manager will also be responsible for providing direct support to the Director of Marketing and Communications on all PR-related assignments. This includes high-level copywriting for press releases,...

The Mixologist is responsible for creating innovative and high-quality beverages, enhancing the overall bar experience, and supporting revenue growth through creative drink offerings. This role combines advanced bartending skills with creativity, product knowledge, and guest engagement. Key Responsibilities 1. Beverage Creation & Innovation Design and develop signature cocktails and seasonal drink menus. Experiment with new ingredients, flavors, and presentation styles. Ensure consistency in taste, quality, and presentation. 2. Bar Operations Support Prepare and serve beverages to guests with high standards. Support daily bar operations alongside bartenders. Ensure bar setup, cleanliness, and readiness at all times. 3. Guest Experience Engage with guests, recommend beverages, and provide personalized service. Enhance guest experience through storytelling and drink knowledge. Handle guest feedback and preferences...

Responsibilities: Ensure that all guests check in, check out and enquiries are handled promptly and efficiently. Ensure guest data entry during registration is accurate. Liaise with relevant departments such as Housekeeping or Maintenance regarding room status or guest request. Maintain, update and manage guest data in Opera system. Strive to serve guests with professionalism and absolute courtesy at all times.  Requirements: Good interpersonal skills to provide overall guest satisfaction. 1 or 2 years of related experience is an advantage. Proficiency in Mandarin is required. A good team player and strive to have a career in Hospitality industry.

Provide high-quality service to all members and guests using the swimming pool facilities. Have good knowledge of recreation activities and basic program planning. Understand safety standards and procedures related to the Recreation Department and overall safety. Clean the swimming pool daily, including tiles, surrounding areas, loungers, and poolside tables. Ensure the swimming pool area is always supervised and never left unattended. Check chlorine levels regularly, add chemicals when needed, and record the daily water temperature. Collect and replace towels as needed. Ensure all used towels are collected, placed in the basket, and cleared throughout the day. Set up umbrellas every morning and place clean towels at the pool counter for guest use. Lower umbrellas during rain if not in use. After the rain, clean and dry the seats and loungers, and place the mattresses back for use. Report any damages or maintenance issues to the Manager and...

Reviews charges to City Ledger and credit card accounts before sending them to Accounts Receivable. Checks daily Rooms and Food & Beverage revenue reports along with supporting documents from the Night Audit. Verifies revenue from telephone, telex, and fax services (if not automatically billed by the system). Ensures all banquet revenue for the day is properly recorded. Reviews revenue from other departments such as Laundry and Business Centre for completeness. Compares the daily General Cashier’s report with recorded cash movements. Monitors cashier shortages or overages, investigates significant differences, and reports them to the Director of Finance. Confirms that the Daily Report in the system includes all transactions for the day. Reviews paid-outs and allowance vouchers to ensure they are reasonable, properly approved, and supported by documents. Checks supporting documents for complimentary rooms, house-use rooms, and rooms with...

To assist the Maintenance Manager for the integrity of the hotel  facilities including proper operation, maintenance of M&E plants and installation, fire and Life Safety, physical security of the building.  To assist with the management, administration, store inventory item of the department. To assist and follow up with purchasing department in parts and material sourcing. To initial and assist in maintaining an effective communication between the department, staff, guest if needed and other departments. 

Support the kitchen operations to ensure efficient service delivery. To identify and understand all ingredients used in the kitchen and follow the standards for dish preparation. To use the kitchen utensils with care and to operate and maintain the kitchen equipment. Requirements Have at least 1-2 years working kitchen experience, preferably in Fine Dining restaurant. High school or equivalent, preferably from a professional culinary school. Excellent attention to detail. Good team player & required to work on shifts.

- Preparing classic and creative cocktails, wines, beers, and non-alcoholic drinks according to recipes. - Greeting guests, taking orders, providing recommendations, and ensuring a welcoming atmosphere. - Maintaining cleanliness of the bar area, washing glassware, restocking, and organizing supplies. - Operating POS systems, processing payments, handling cash, and reconciling daily receipts. - Supporting room service beverage requests and coordinating with other departments

·         Greet and welcome guests and customers professionally. ·         Answer the incoming calls promptly. ·         Handle check-in and check-out procedures efficiently. ·         Sell, register and assign rooms to incoming guests and ensuring that the details in the registration card are properly filled. ·         Manage front desk email communications and respond to inquiries. ·         Ensure reception area is clean, organized, and presentable at all times. ·         Receive, sort, and distribute mail, documents, and courier packages. ·         Provide administrative support such as...

1. Develop and implement strategic public relations and marketing communications plans to enhance the brand image and reputation of hotel. 2. Create compelling content for press releases, media pitches, articles, postings on social media platforms, and other communication channels to effectively promote the hotel's offerings, achievements, events, and initiatives. 3. Establish and maintain strong relationships with media representatives, industry influencers, and key stakeholders. 4. To maximize media coverage and secure positive publicity opportunities. 5. Act as the primary point of contact for media inquiries, interview requests, and crisis communications. 6. Timely and accurate responses. 7. Develop and maintain a comprehensive media database, including relevant contacts and outlets, to facilitate. 8. Targeted and effective media outreach. 9. Collaborate with the marketing team to align public relations efforts with overall marketing strategies. 10....