5 jobs found in Shah Alam

1. Assist in verifying all marketing and advertising (eg; print advertisement etc…) for the hotel be it on print material or digital channels.  2.To prepare press releases and ensures their timely delivery to all publications that are part of our press list, including radio and TV channels. 3.Assists the Marcom team in developing programs for better awareness campaigns and F&B promotions.  4.Promotes activities and creates artwork accordingly for promotion or events.  5.Handles customer and media complaints, requests and inquiries accurately.  6.Aware of the strengths and weaknesses of our competitors in order to maximize success in selling against them through Public Relations and Marketing strategies.

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Promote awareness of brand image internally and externally. Process all reservation requests, changes, and cancellations received by phone, fax, or mail.  Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing      

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.  Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.     Your day-to-day:  People    Works with DOS on manpower planning and management needs   Works with DOS in the preparation and management of the Department’s budget  ...

As the Reservations Agent, you will be responsible to process guest/agents room bookings request in line with IHG brand standard guidelines.  At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.   Your day-to-day:  Maintains a regular pattern of sales calls and ensures no calls are left unanswered, when received through our Automatic Call Distribution system (ACD)  Record and process reservations made by phone/fax/email, website and GDS  Maintain a high level of product and service knowledge about all IHG Hotels, Restaurants and all IHG Hotels in your region  Prepare and execute action plans which increase reservation sales and associated business ...

To ensure the smooth and efficient operation of the Sales Office. Department achieving  maximum sales and guest satisfaction and adhering to the standard of service required by  the hotel. To also be responsible for establishing, maintaining and servicing all filing systems  and kept up to date. DUTIES AND RESPONSIBILITIES To constantly strive to please all guests that he/she may come into contact with during  his/her here. To increase business/occupancy through establishing and maintaining good relationships  with clients. To update and control all mailing systems, correspondences (internal and external), meeting  minutes, memorandums, faxes and any other items pertaining to clerical aspects. To be responsible for the requisition and control of the issuance of all stationary for the  department. To distribute hotel collateral materials as appropriate. To maintain an update database through the Fidelio system. To act as the liason...