5 jobs found in Bayan Lepas

Job Summary ·       All applicants must exhibit an approachable and enthusiastic demeanour through body language, eye contact and verbal dialogue. ·       Responsible for answering all incoming calls in a friendly and effective manner. ·       Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol. ·       Must be comfortable and effective at phone sales and up-selling. ·       Confirm reservations for spa services. ·       Assist with group scheduling. ·       Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay current on all relevant certifications. ·       All therapists must be approachable and enthusiastic with good: ·       Body language ·       Eye contact ·       Verbal dialogue.   Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze. ·       Must stay...

Responsibilities: Answer phone calls and respond to reservation inquiries from various channels. Provide accurate information on room availability, rates, promotions, and policies. Process reservations, modify bookings, and ensure confirmation details are correctly communicated. Assist in daily operational tasks related to reservations. Follow up on reservation discrepancies and short-stay requests from the front desk. Stay informed on hotel contract rates for travel agencies and corporate clients. Check trace reports and resolve outstanding reservation matters. Coordinate with the Reservations Manager, Assistant Reservations Manager, and Reservations Supervisor. Ensure compliance with hotel booking procedures and policies. Required Skills & Qualifications: Proficiency in hotel reservation management software and MS Office applications. Strong problem-solving skills to quickly address guest issues. Availability to work variable shifts,...

Description: Making proficient sales transactions – using a point-of-sale system provided. Handle cash and other forms of payment. Maintain proper cash drawer balances and denominations. Demonstrate impeccable product knowledge. Determine guests’ needs by actively engaging them in 1-on1 conversations and informing guests of product features and benefits. Suggestive selling – using proven techniques (i.e. related items, higher quality items, transitional phrases). Maintain a clean and organized store. Maintain proper product stocks levels – through retail pulls & inventories. Requirements: Proven work experience as a Retail Sales Representative or similar role. Understanding of the retail sales process. Familiarity with consumer behavior principles. Knowledge of inventory stocking procedures. Basic math skills. Track record of achieving sales quotas. Excellent communication skills, capable of...

This individual will direct Café sales and marketing efforts ensuring that the business is financially successful and that it represents our brand identity therefore positively impacting our global operation. Description Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen. Operate ethically to protect the brand. Conduct table visits (bar and tables) to build rapport, assess customer satisfaction, develop relationships, and promote repeat business. Listen to comments, criticisms, and feedback from customers, employees and other managers to gain an understanding of areas of strength and opportunity to improve personal/restaurant performance. Co-manage social media sites ensuring information is current, and responses are efficient. Maximize the use of available technologies and systems to get results....

Job Summary The Wellness & Spa Manager is responsible for overseeing the daily operations of the spa and wellness facilities, ensuring high-quality service, customer satisfaction, and revenue growth. This role manages staff, maintains service standards, and promotes wellness programs aligned with the brand. Key Responsibilities 1. Operations Management Oversee daily spa and wellness operations (treatment rooms, facilities, cleanliness) Ensure smooth scheduling of appointments and staff allocation Maintain high standards of hygiene, safety, and service quality 2. Guest Experience Ensure excellent customer service and personalized guest experience Handle guest feedback, complaints, and service recovery Build strong relationships with repeat and VIP guests 3. Staff Management Recruit, train, and supervise therapists and spa staff Prepare duty rosters and manage attendance Conduct performance evaluations and coaching...