PARKROYAL Penang resort
PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang
Responsibilities:
Conduct training needs analysis, devise and deliver training programs to meet brand standards.
Collaborate with Department Heads to implement effective succession planning program.
Address individual training and development needs identified from the Management Performance Reviews by either conducting or arranging appropriate training programs.
Oversee and communicate hotel traineeship programs.
Participate in recognition programs aligned with organization or corporate needs.
Prepare the annual L&D Business Plan.
Manage the application and maximize the reimbursement of levy from the Human Resources Development Fund.
Advise department managers on training and development, emphasizing quality customer service.
Assist departmental trainers in planning on-job training plan.
Requirements:
3 to 5 years of learning and development experience in the hotel industry.
Strong administrative and team playing skills.
Familiarity and...