3 housekeeping deparment jobs found

Job Description To manage the Front Desk Office functions efficiently, primarily the check-in and check-out procedures, making room reservations, coordinating with other departments to ensure the smooth operation of the department. Key Duties / Responsibilities : Provide a courteous and friendly service at the front desk to customers at all times. Handle all enquiries in a professional manner by recommending the right room, making reservations and providing right information. Coordinating with the Housekeeping and Maintenance Departments to ensure all the rooms and facilities are always clean and well maintained at all times as per the Company's standards. Be well versed in basic computer knowledge in operating Hotel software operating system in ensuring accuracy in all aspects of the work process – Registration, Check-in / out, Payment transactions (deposit, cash and credit card) and Invoicing. Able to handle any complaints in respect...

1. Handle Reservations Receive booking requests by phone, email, website, travel agents, and online travel agencies (OTAs). Enter reservations accurately into the PMS/IDB system. Confirm bookings with guests. Process amendments, cancellations, and special requests. 2. Check Room Availability Monitor room inventory and availability. Ensure room types and rates are correctly assigned. Prevent overbooking and identify booking discrepancies. 3. Guest Communication Answer inquiries about room rates, facilities, promotions, and hotel policies. Provide accurate information to guests and travel agents. Follow up on pending reservations and confirmations. 4. Coordinate with Other Departments Inform Front Office of VIPs, special requests, and group arrivals. Coordinate with Housekeeping regarding room readiness. Work with Sales on group bookings and contracts. 5. Revenue Support Promote room upgrades and...

Join the Front Office Team at Micasa All Suite Hotel Nestled in the heart of Kuala Lumpur, Micasa All Suite Hotel is an elegant urban sanctuary renowned for its warm hospitality, spacious suite living, and exceptional guest service. We are seeking a dedicated and refined Guest Service Officer (Front Office) to be the welcoming face of our hotel and deliver unforgettable experiences to our local and international guests. If you are a service-oriented professional with excellent communication skills and a passion for hospitality, we invite you to grow your career with us. Key Responsibilities: Handle guest check-ins, check-outs, and inquiries promptly, seamlessly, and efficiently. Ensure precise entry of guest details during registration and maintain updated profile records in the Opera PMS system. Liaise closely with Housekeeping, Engineering, and Maintenance teams regarding real-time room status and special guest requests. Deliver consistently professional,...