2 food beverage assistant jobs found

Welcome guests with professionalism, warmth, and a genuine sense of hospitality Act as the primary point of contact for guest inquiries, requests, and concerns Ensure smooth check-in and check-out experiences, adhering to hotel standards Anticipate guest needs and provide personalized recommendations and assistance Handle guest feedback, complaints, and service recovery with empathy and efficiency Coordinate with housekeeping, concierge, food & beverage, and maintenance teams to ensure seamless service Maintain accurate guest profiles and preferences in the hotel system Promote hotel services, amenities, and local experiences to enhance guest satisfaction Uphold brand standards, service protocols, and safety policies at all times

Monthly Allowance: RM900  The Kuala Lumpur Journal Hotel is seeking enthusiastic and motivated interns who are eager to kickstart their careers in the hospitality industry. This internship offers a comprehensive career development program, providing exposure and hands-on experience across multiple departments including Front Office, Housekeeping, Food & Beverage, and Culinary. Responsibilities: - Front Office: Assist in guest check-ins and check-outs, handle reservations, and provide exceptional customer service. - Housekeeping: Learn the standards of cleanliness, assist in maintaining guest rooms and public areas, and support the housekeeping team in daily operations. - Food & Beverage: Gain experience in serving, hosting, and assisting in the management of restaurant and bar operations. - Culinary: Support the kitchen team in food preparation, understand kitchen operations, and ensure food safety and hygiene standards. Qualifications: - Must be a recent...