4 jobs found in Bayan Lepas

  §    General o   Reads the logbook daily and take action accordingly. o   Provides information regarding the hotel’s facilities & services. o   Ensures to always be informed of VIP in-house and daily functions. o   Handles guest complaints in accordance with service recovery guidelines.   §    Front Desk o   Assigns rooms and checks in/out guests in accordance with established standards. o   Checks guest history of all arrivals on shift and gets familiarized with the information. o   Greets and addresses guests by name.  o   Thanks every guest when they depart. o   Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.   o   Handles the following situations in accordance with hotel policy: §  Early arrivals...

Greet and welcome guests and customers professionally. ·         Answer the incoming calls promptly. .         Handle check-in and check-out procedures efficiently. ·         Sell, register and assign rooms to incoming guests and ensuring that the details in the registration card are properly filled. ·         Manage front desk email communications and respond to inquiries. ·         Ensure reception area is clean, organized, and presentable at all times. ·         Receive, sort, and distribute mail, documents, and courier packages. ·         Provide administrative support such as filing, photocopying, and data entry....

Hiring: Hotel Front Office / Receptionist Requirements: Own transport Proficient in English and Bahasa Melayu Friendly, outgoing personality Fresh graduates are welcome (Training will be provided) Key Responsibilities: Provide courteous and professional service to guests Handle front desk operations with a focus on guest satisfaction Demonstrate responsibility, ownership, and a positive attitude Willingness to learn and grow within the hospitality industry Benefits: Medical benefits Attractive bonus structure KWSP, Socso contributions Career development opportunities Accommodation (subject to availability) More opportunities for growth

Seeking a dedicated and professionally driven Front Office Intern . This position is designed to provide comprehensive exposure to the core operations of a luxury hospitality environment. The successful candidate will support the Front Office team in maintaining the highest standards of service excellence and operational efficiency. Primary Responsibilities ​ Operational Support:  Assist in the execution of registration and departure procedures in strict accordance with brand standards. ​ Guest Services:  Facilitate guest requests and inquiries with a high degree of professionalism and a sense of urgency. ​ Systems Management:  Utilize the Property Management System (PMS) to maintain accurate guest profiles and financial records. ​ Inter-departmental Liaison: Coordinate effectively with Housekeeping and Concierge departments to ensure room readiness and seamless guest transitions. Compliance:  Adhere strictly to the hotel’s credit...