PARKROYAL Penang resort
PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang, Malaysia
Seeking a dedicated and professionally driven Front Office Intern . This position is designed to provide comprehensive exposure to the core operations of a luxury hospitality environment. The successful candidate will support the Front Office team in maintaining the highest standards of service excellence and operational efficiency.
Primary Responsibilities
Operational Support: Assist in the execution of registration and departure procedures in strict accordance with brand standards.
Guest Services: Facilitate guest requests and inquiries with a high degree of professionalism and a sense of urgency.
Systems Management: Utilize the Property Management System (PMS) to maintain accurate guest profiles and financial records.
Inter-departmental Liaison: Coordinate effectively with Housekeeping and Concierge departments to ensure room readiness and seamless guest transitions.
Compliance: Adhere strictly to the hotel’s credit...
