PARKROYAL Penang resort
PARKROYAL Penang Resort, Batu Ferringhi, Penang., Batu Ferringhi, Penang
Position Overview
The Restaurant Manager will oversee the daily operations of the Italian restaurant within the hotel, ensuring exceptional guest experiences, smooth service delivery, and profitability. This role requires strong leadership, operational expertise, and creativity to maintain high standards while driving revenue through innovative promotions and strategic planning.
Key Responsibilities
Manage day-to-day restaurant operations, ensuring smooth service aligned with hotel standards.
Maintain cleanliness, organization, and compliance with hygiene and safety regulations.
Implement and monitor Standard Operational Audits to uphold service excellence.
Monitor costs, revenues, and budgets to maximize profitability.
Lead, motivate, and develop the restaurant team to deliver outstanding service.
Organize regular training sessions to ensure staff are proficient in standards and systems (e.g., Micros POS system).
Plan staff schedules considering peak...