CROWNE PLAZA KLCC
Crowne Plaza Kuala Lumpur City Centre by IHG, Jalan Yap Kwan Seng, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
As the Banquet Manager, you’ll ensure the smooth execution/ procurement of conference business and assist in the planning and delivery of service during the conference. Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.
Your day-to-day:
People
Work with Human Resources to ensure the departmental performance of staff is productive
Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues
Adhere to hotel disciplinary procedures during major/minor act of misconduct
Work with Superior on manpower planning and management needs
Guest Experience ...