Job Description

  • Ensure the safety and security of guests, employees, and hotel property by following the instructions of the Security Manager or Assistant Security Manager.
  • Assist in investigating incidents and work with local authorities when required.
  • Carry out duties with honesty, professionalism, and integrity.
  • Conduct regular patrols around the hotel, including indoor and outdoor areas, to maintain a safe and secure environment.
  • Assist in maintaining a trained and well-equipped fire-fighting team.
  • Help prepare security staff duty rosters based on operational needs.
  • Ensure all fire safety, electrical safety, and emergency evacuation signs are in good condition.
  • Inspect vacant guest rooms regularly to ensure they meet the hotel's standards.
  • Record daily security activities, incidents, and guest-related matters in the Security Log Book, and report them to the Security Manager or Assistant Security Manager.
  • Work closely with other departments to ensure smooth daily operations and guest satisfaction.
  • Keep the security office, equipment, and work areas clean and well maintained.
  • Respond to emergencies and work with the Safety & Security team and other departments to protect guests, employees, and hotel property.