- Oversee daily activities, conduct shift briefings, and provide on-the-job training for security officers.
- Create and manage duty rosters to ensure 24/7 security coverage across the property.
- Prepare accurate incident reports, daily logs, and investigation findings.
- Serve as the first point of contact for emergencies like medical cases, fire alarms, disturbances, theft, or accidents.
- Coordinate directly with local authorities (e.g., Police, Fire Department, and Ambulance) when necessary.
- Regularly patrol all hotel areas—guest floors, public spaces, parking lots, and back-of-house zones.
-Monitor Closed-Circuit Television (CCTV) cameras, alarm systems, and access controls.
- Authorize and monitor visitor access to restricted areas and maintain strict key control.
- Investigate complaints, security breaches, thefts, and safety hazards.
- Ensure hotel property is safeguarded and report any irregularities in guest or employee behavior.
Avongold Heritage Sdn Bhd trading as The George, George Town, Penang is located at 138, Jalan Penang, Georgetown and it's a luxurious 5-star boutique hotel with 92 rooms along the historical Penang Road in Penang Island.
We're looking for talents to join the family and if your gift is to create memorable guest experiences, you fit perfectly with us!