Fraser Place Puteri Harbour

Job Purpose To concerned with Food & Beverage services and correct charges at Restaurant to maintain and to follows all standard operation procedures in all aspects related to guest’s satisfaction and Company's rules in handling cash. Primary duties and responsibilities To make the guests feel welcome and seat the guest. To assist the guest in choosing his/her beverage or menu item, upselling. To take the food or beverage order from the guest. To prepare all necessary accompaniments to go with the order. To assist and respond where possible with any guest needs or additional request, and ensure guests are to be made to feel comfortable at all times. To obtain and prepare equipment needed for the service. To be responsible for the cleaning of the table, during and after service of the guests and collection of all money that are due from the guest. To co-ordination between the kitchen department and the dining room / event hall. To...

Job Purpose To schedule, assign, supervise and assist in the up keeping of all housekeeping operation on the floor assigned to him/her to highest standard of cleanliness and maintenance and assisting in any assignment in/within the department whenever necessary promptly. Primary duties and responsibilities To supervise the activities of room attendants to ensure clean, attractive and well-maintained guest rooms, hallways and service area according to set standards in order to achieve prompt and courteous service. To allocate daily work and any special assignment to the room attendants accordingly to the daily occupancy. To check regularly the progress of each assignment and to assist if it necessary. To make sure that all assignments are completed as scheduled for each shift. To conduct daily briefing to room attendant and assist them with special requests from the guests and attention to their complaints. To organize special and irregular cleaning tasks. To...