RM3,000 - RM4,000 monthly
BERJAYA TIOMAN RESORT
Pulau Tioman, Tioman Island, Pahang, Malaysia
Review arrival lists to welcome guests.
Attend to special guests (e.g. VIPs) and answer their inquiries
Help prepare welcome folders with collateral.
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Address customer complaints and escalate to General Manager when needed