HOLIDAY VILLA JOHOR BAHRU CITY CENTRE

Job Description Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Supervising staff and all front desk activities including bookings, appointments, phone calls, emels and etc. Conducting performance reviews with staffs. Generating reports and feedback for presentation to the general manager. Performing administrative duties such as filing and updating records, among others, as needed. Requirements: ·         Must possess at least SPM/STPM/Diploma for any discipline ·         Diploma in hotel management is a plus...

·         Assist in prepare ingredients for cooking, including portioning, chopping, and storing food. ·         Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. ·         Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.Prepare cold foods. ·         Operate ovens, stoves, grills, microwaves, and fryers. ·         Test foods to determine if they have been cooked sufficiently. ·         Monitor food quality while preparing food. Set-up and break down work station. ·         Serve food in proper portions onto proper receptacles....

Job Description Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Supervising staff and all front desk activities including bookings, appointments, phone calls, emails and etc. Conducting performance reviews with staffs. Generating reports and feedback for presentation to the general manager. Performing administrative duties such as filing and updating records, among others, as needed.   Requirements: ·         Must possess at least SPM/STPM/Diploma for any discipline ·         Degree in hotel management is a plus...

Job Description   ·         Manage, organize and ensure the smooth running of your particular kitchen section. ·         Assist in the planning, schedule, record and training of new and existing staff in order to meet all standards required by the management of the resort. ·         Assist and reporting to Executive Chef, assists in preparing duty rosters, taking expected volumes of business into consideration. ·         Assist in reducing the overall food cost within given guidelines as well as other kitchen related expenses by controlling requisitions and maintaining adequate stock levels. ·         Professionally active, self-motivated and involved in every aspect of the kitchen operation. Supervises, directs, guides and...

Job Description Cook and produce all menu items based on standard recipe provided. Emphasize on taste, portioning and presentation.  Prepare daily meals for staff cafe based on menu established. Raise daily market list for items required for staff cafe and submit to Executive Sous Chef for ordering and purchases. Prepare and replenish mise en place in advance for both a la carte and buffet settings.  Observe and practice the Food Safety Requirement (FSR) at all times, including storage temperature and policies, as well as personal hygiene. Well verse with Halal Certification standards and requirement.  Assist in carrying out monthly inventory.  Meet and provide excellent and warmth service to all guests with a genuine smile, especially while handling live cooking.  Ensure a high satisfaction index from all guests with regards to the product quality and service standards. Requirement   Culinary diploma or...

Duties and Responsibilities:   •             To abide by the mission statement of the hotel, the department, and the respective section. •             Handling all secretarial work for the office of the General Manager. •             Promptly replying to all correspondence without constant supervision. •             Coordination with all HODs for various meetings. •             Coordination/follow-ups with departments on daily complaints, night reports, requisitions, cheques, etc. •             Coordination with HODs for the monthly report....

Job Description :   ·         Provide upscale high guest service experiences for clients throughout their stay at hotel. ·         Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs. ·         Ensure clients are properly greeted upon their arrival and departure. ·         Monitor daily bookings and ensure assigned rooms are prepared prior to check-in efficiently. ·         Coordinate luggage collection and storage with among team. ·         Oversee check-in and check-out procedures, including reservations and payment transactions. ·         Promptly address...