HOLIDAY VILLA JOHOR BAHRU CITY CENTRE

Job Description Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Supervising staff and all front desk activities including bookings, appointments, phone calls, emels and etc. Conducting performance reviews with staffs. Generating reports and feedback for presentation to the general manager. Performing administrative duties such as filing and updating records, among others, as needed. Requirements: ·         Must possess at least SPM/STPM/Diploma for any discipline ·         Diploma in hotel management is a plus...

Job Description ·         Assist in handling walk-in/ media social/ call-in enquiries ·         Outdoor promotions – represent the company during our participation at external/outdoor exhibitions, promotional launches, seminars/conventions. ·         Advertising/public relations – assist in advertisement placement and logistics as well as assist in public relations duties. ·         Telemarketing – assist in making follow-up calls to direct-mail prospects. ·         Banquet – handle enquiries on functions, liase and cooperate with related department that involve in Event, generate event order refer to event basis, follow-up on the quotation with sales person, follow-up on the function if confirmed/progress....

Job Description : • Welcome guests with a warm and friendly demeanour, creating a positive first impression • Respond promptly to guest inquiries, both in person and over the phone • Work closely with housekeeping to coordinate room availability, cleanliness, and readiness for guest arrivals. • Address and resolve guest concerns and complaints in a courteous and professional manner • Assist guests during the check-out process, ensuring accurate billing and efficient departure • Process guest payments accurately, handling cash, credit card transactions, and electronic payments securely.   Requirements: •Must possess at least SPM/STPM/Diploma for any discipline •Diploma in hotel management is a plus •Minimum 1 year working experience •Work experience in the hotel industry and well known of Opera System is a bonus •Required skill(s): Strong customer service attitude, excellent...

Job Description Providing customer service and managing vehicle parking for guests or residents. Manage greeting guests, providing information, and assisting with various requests. Valet duties include parking and retrieving vehicles, handling keys, and maintaining the valet area. Communicating effectively with other staff members to ensure seamless service.  Helping guests with their bags and belongings.  Offering directions, recommendations for local attractions, and answering general inquiries.  Providing a warm and welcoming initial interaction with guests.  Managing and organizing vehicle keys securely.  Keeping accurate records of vehicle locations and transactions.    Requirements: Must possess at least SPM/STPM/Diploma for any discipline Minimum 1 to 2 year working experience. Work experience in the hotel industry and well known of Valet System is a bonus. Required skill(s):...

·         Assist in prepare ingredients for cooking, including portioning, chopping, and storing food. ·         Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. ·         Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.Prepare cold foods. ·         Operate ovens, stoves, grills, microwaves, and fryers. ·         Test foods to determine if they have been cooked sufficiently. ·         Monitor food quality while preparing food. Set-up and break down work station. ·         Serve food in proper portions onto proper receptacles....

Job Description Cook and produce all menu items based on standard recipe provided. Emphasize on taste, portioning and presentation.  Prepare daily meals for staff cafe based on menu established. Raise daily market list for items required for staff cafe and submit to Executive Sous Chef for ordering and purchases. Prepare and replenish mise en place in advance for both a la carte and buffet settings.  Observe and practice the Food Safety Requirement (FSR) at all times, including storage temperature and policies, as well as personal hygiene. Well verse with Halal Certification standards and requirement.  Assist in carrying out monthly inventory.  Meet and provide excellent and warmth service to all guests with a genuine smile, especially while handling live cooking.  Ensure a high satisfaction index from all guests with regards to the product quality and service standards. Requirement   Culinary diploma or...