HOLIDAY VILLA JOHOR BAHRU CITY CENTRE

Job Description : • Welcome guests with a warm and friendly demeanour, creating a positive first impression • Respond promptly to guest inquiries, both in person and over the phone • Work closely with housekeeping to coordinate room availability, cleanliness, and readiness for guest arrivals. • Address and resolve guest concerns and complaints in a courteous and professional manner • Assist guests during the check-out process, ensuring accurate billing and efficient departure • Process guest payments accurately, handling cash, credit card transactions, and electronic payments securely.   Requirements: •Must possess at least SPM/STPM/Diploma for any discipline •Diploma in hotel management is a plus •Minimum 1 year working experience •Work experience in the hotel industry and well known of Opera System is a bonus •Required skill(s): Strong customer service attitude, excellent communication and organizational skills •Working...

Job Description ·         Respond to maintenance issues immediately upon notification. ·         Carry out basic troubleshooting/repairing/maintaining guest room & common area such as cement touch up, painting work, electric/electrical item, plumbing, air conditioning, generator, carpentry, gardening. ·         Assist with task assigned by the operational team on a daily basis. ·         Understand and operate advanced electrical, plumbing, refrigeration , and solar water heater systems. ·         Update the maintenance work order form/ job card, and file. ·         Ability to work under pressure situations and exercise good judgements. ·         Ability to focus attention on details, speed and accuracy. ·         Ability to ensure security of guest room access and hotel property. ·         Perform maintenance activities in the guest room like plunging toilet, unclogging drains, repairing all types hardware, electrical...