Hotel Maya Kuala Lumpur

Security Officer is responsible for securing premises and personnel by patrolling property and monitoring surveillance equipment with a sharp eye. They inspect buildings and assure compliance to policy and procedure while also preventing losses or damage by reporting irregularities that may arise, such as theft attempts on valuable assets.

  Stock and sort supplies Vacuum, clean, dust and polish guest rooms Make beds, change sheets, remove and replace used towels and toiletries Deliver and retrieve items on loan to guests e.g. iron and ironing boards Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Ensure security of guest rooms and privacy of guests Perform rotation cleaning duties (e.g. Dust Mop) as required

·         Handling check in / out and cashiering. ·         Attend to the needs, request and enquiries from guest, endeavouring or ensure guest have a pleasant stay in the Hotel. ·         Any other suitable tasks as and when assigned by superior.