Nilai Springs Resort Hotel

Supervise and coordinate the assigned outlet/s engaged in the preparation and cooking of all food items. Plan menus, considering availability of raw food and ingredients, availability of skilled manpower in the preparation of new menu, style and standard of presentation of Hotel Control and check the quality of perishables when received, stock available at store to ensure both quality and availability Check daily function sheets to ensure all requested items for Banquet and special functions are prepared on time and meet the standard of guests expectation Supervise the kitchen staff and coordinate their assignments and arrangement of their working schedule in such a way to economize timely food production Estimate current requirements of Hotel for food consumption, based on event orders, daily menus, weekly promotions and forecast…etc Make requisitions for groceries, perishable according to par stock or reorder level, event orders, daily menus, weekly...

To be punctual for duty and ensure that all relevant documents are available and at standby for use i.e facility registration form, computer chit form, towel, locker key etc. To check and register members and membership number in the facility registration form and to request for the membership card.  To monitor booking list of badminton, tennis, table tennis and squash from time-to-time to ensure smooth control. To check time control for all facilities timing as per the booking time only. To make sure all the general cleaning at Splash Station, gym, changing room (male/female), badminton hall, squash and tennis area. To maintain daily general cleanliness of the swimming pool and its surrounding areas. To control and record on all the issuable items (towel, locker key, wristband and chemical usage). To ensure proper dosage of chemicals are placed in the pool as per the check list.    To dispense towels, locker key and to take F&B order when...

JOB DESCRIPTIONS: Provide courteous and efficient service, and if possible, to comply with each and every request. Maintain guest records and other Front Office records. To check the arrival file which require special request like bay cot, extra bed or fruit basket Check –in and check-out guests according to the procedure. Work closely with the Housekeeping Department. Inform Housekeeping of early check-ins or late check-outs. Prepare welcome folders and relevant material for FIT guests and groups arrival. Handle mail, messages, packages, flowers, gift and other items for guests. Reads Log Book and Notice Board for the latest news and follows up. Responsible for the cash float, also responsible for any cash shortage/unsettled accounts (shortage) due to their negligence. All credits letters received are to be acted upon and filed accordingly. To witness the outlets cashier for drop in safe 3 times daily and to be recorded into the...

CORE FUNCTION: Overall in charge of the efficient operation of all outlets, kitchen, food & beverage back of the house areas to attain maximum guest satisfaction and contribute to achievement of budget and objectives set for the outlet. Special emphasis on training motivation and delegation. JOB DESCRIPTIONS: Plans and coordinates activities within outlets to ensure maximum revenue potential and profitability. Responsible for the formulation and adherence to all financial reports and forecasted for areas under direct control i.e Outlooks and Budget. Sets standards and procedures for outlets to reflect the desired image and quality. Train Outlet Managers/Assistant Outlet Manager and Supervisors to standard and supervises. Hold daily communication meeting with food & beverage management team to ensure that they are well informed regarding all hotel matters. Communication with his peers and is committed to supporting the hotel’s programme...

JOB DESCRIPTIONS: Check duty roster for staff on-duty, checks overall attendance. Assigns PA Cleaner and allocates rooms that need cleaning to maids and condo maids. Dispatches floor master keys to staff concerned. Checks occupied and checked-out rooms occasionally and vacant room every morning. Report maintenance work order needed and inspects the job done. Records any missing item and discrepancies in the room. Arranges special cleaning like deep-cleaning, window cleaning etc. of Rooms, Public Areas, when occupancy is low. Completes and dispatches Housekeeper’s occupancy report at the end of the day. Helps in inventory stock taking by monthly and prepare time-table for Housekeeping personnel. Assigns, supervises and assists maids on turn-down of bed in the evening. Maintains standard of cleanliness in all rooms, public areas, condo, linen room and office. Supervises the cleaning of Public area during the absence of Supervisor in...

1.      Clean and prepares all basic food items mise-en-place for both a la carte and buffet 2.      Helps to prepare orders according to the standard procedures 3.      Picked up food requisition from the store and well arranged all the items according to the FIFO system 4.      Cleaning and tidy up the walk in chiller for fresh items 5.      Adheres strictly to the cleanliness of the kitchen area as well as equipment and machines 6.      Maintain proper personal appearance 7.      Adheres strictly to the standard recipes for the various dishes and avoid the wastage 8.      Checking and refilling the buffet items 9.      To cut and clear food items from the buffet 10.  Pay attention to the safety, security and energy saving rules 11.  To avoid wastage of food items 12.  In some instances, is in contact with customer (barbeque, grill etc….) 13.  Any other duties that may be assigned to you from time to time...

1.      Immediate recognition of all guests as they approach and using guest name where possible in a polite and professional manner. 2.      Collect keys and newspaper. 3.      Read log and initial report. Act on relevant information. 4.      Immediately assist guests with their luggage and/or any queries or requests they may have. Escort them to their room with their luggage. 5.      Ensure all luggage or items stored in the Porters store are tagged with the guests’ name and room number, then logged in the Luggage Log Book. The store should be locked at all times for security purposes. 6.      Porter’s desk and store are to be kept clean and tidy at all times. 7.      Check and clean outside entrance door. Ensure that window/glass areas in both entrances are kept clean. 8.      Check function notice boards for correct date, spelling and layout. 9.      Ensure all equipment on hire or loan to guest is recorded in the register book...