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The St. Regis Langkawi

The visionary founder, John Jacob Astor IV, built the original St. Regis Hotel in New York as the finest expression of art and architecture. St. Regis New York was the first hotel in the city to have butler service and telephones in each room. In 1905, the hotel was the tallest building in New York, 19 stories high, and a favourite place of the New York elite and people worldwide. A fact that hasn’t changed for over a hundred years, this quintessential lifestyle has expanded to more than 40 St. Regis Hotels & Resorts worldwide.  

Launched in 2016 to the applause of luminaries worldwide, The St. Regis Langkawi is located in UNESCO’s first Southeast Asia Geopark, renowned for its 99-island archipelago, Malaysia’s coveted ‘island jewel of Southeast Asia’. Set on the island's Southeast tip, surrounded by centuries-old rainforest, the resort overlooks a sparkling white-sand beach, swaying palm trees, and the glistening turquoise Andaman Sea.  

Combining the rich St. Regis legacy touches for every guest who stays at The St. Regis Langkawi, from arrival to departure, we invite you into a refined world of luxury and exclusivity, into the St. Regis story. Since its opening, The St. Regis Langkawi has been recognized with numerous noteworthy awards and accolades for the world of exquisite living.

Nov 23, 2022
Full time
Executive Butler
The St. Regis Langkawi The St. Regis Langkawi, Jalan Pantai Beringin, Langkawi, Kedah, Malaysia
Managing Butler Services • Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. • Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. • Manages VIP guests’ schedules as appropriate to support potential needs. • Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. • Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey. • Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals...