Hard Rock Hotel Penang

Every musical artist adds their own passion and personality to their music and performances. In that same spirit, Hard Rockers at Hard Rock Hotel Penang express themselves in authentic ways and project their individuality onto the products and services that they deliver. We constantly seek natural-born entertainers, supreme go-getters and masters of hospitality to join our band.

Situated along Batu Ferringhi Beach, the luxury Hard Rock Hotel Penang resort sets itself apart from the conventional beach resort; blending rich music culture, contemporary design and family-friendly facilities. The hotel boasts 250 rockin’ rooms and suites complete with modern structure and tastefully furnished bedrooms, six dining venues including the iconic Hard Rock Café. The hotel is equipped with state-of-the-art amenities including the Rock Spa, Roxity Kids Club, Tabu Teens Club, Body Rock Gym, Rock Royalty Lounge, Rock Shops and the largest free-form swimming pool in northern Malaysia.

Sep 05, 2023
Full time
Hard Rock Hotel Penang
As Assistant Sales Manager, you are responsible for the performance of one or more subordinates who are in the front­line/back-line of guest service for consistently meeting differing guest' needs & within your assigned area of responsibility in the Sales & Marketing Department in the Hotel that is comprised of the Sales section and sometimes Business Centre. You direct the procedural and personal dimensions of one or more work process through these subordinates. An increase in personal efficiency and effectiveness is expected when you work as a team with your subordinates, colleagues and superior and achieve common goals and targets.  You will: Excellent in problem solving, able to meet deadlines and able to work under pressure. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service or reputation. Always present a clean and tidy appearance in accordance with the hotel's grooming standards and be punctual....
Sep 05, 2023
Full time
Hard Rock Hotel Penang Hard Rock Hotel Penang, Batu Ferringhi, Penang, Malaysia
As Senior Sales Manager, you are responsible for the performance of one or more subordinates who are in the front­line/back-line of guest service for consistently meeting differing guest' needs & within your assigned area of responsibility in the Sales & Marketing Department in the Hotel that is comprised of the Sales section and sometimes Business Centre. You direct the procedural and personal dimensions of one or more work process through these subordinates. An increase in personal efficiency and effectiveness is expected when you work as a team with your subordinates, colleagues and superior and achieve common goals and targets.  You will: Excellent in problem solving, able to meet deadlines and able to work under pressure. Set higher and professional standards for your department Be informed and keep your superior informed of all matters that may affect your work, the hotel's service or reputation. Always present a clean and tidy appearance in...
Sep 05, 2023
Full time
Hard Rock Hotel Penang Hard Rock Hotel Penang, Batu Ferringhi, Penang, Malaysia
Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess guests’ needs and preferences and make recommendations Mix ingredients to prepare cocktails Plan and present bar menu Ensure and confirm guests’ meets legal drinking age Restock and replenish bar inventory and supplies Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulations
Jan 26, 2023
Full time
Hard Rock Hotel Penang Batu Ferringhi, Penang, Malaysia
Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in the spa, cabanas and hotel rooms. You will: Perform professional spa treatments to guests Follow bookings/allocations of treatment task as per appointment book Sell retails products to guests Follow massage steps according to treatment SOPs Assist in inventories and stock takes
Jan 26, 2023
Full time
Hard Rock Hotel Penang Batu Ferringhi, Penang, Malaysia
Making proficient sales transactions – using a point-of-sale system provided Handle cash and other forms of payment Maintain proper cash drawer balances and denominations Demonstrate impeccable product knowledge Determine guests’ needs by actively engaging them in 1-on1 conversations and informing guests of product features and benefits Suggestive selling – using proven techniques (i.e. related items, higher quality items, transitional phrases) Maintain a clean and organized store Maintain proper product stocks levels – through retail pulls & inventories
Jan 26, 2023
Full time
Hard Rock Hotel Penang Batu Ferringhi, Penang, Malaysia
As IT Executive, you are responsible for the work performance of one or more subordinates who are in the back-of-house of guest service for consistently meeting differing guests’ needs & wants consistent to your assigned area of responsibility in the Finance department, that is, IT. You direct the procedural and personal dimensions of one or more work processes through these subordinates. An increase in personal efficient and effectiveness is expected when you work as a team with your subordinates, colleagues and superiors and achieve common goals and targets.  You will:- Ensure all data on the hotel computer system is backed up daily. This includes Opera, Micros, E-point, HOS. Be on call for IT related emergencies. Install IT related soft/hardware in the hotel with the approval of the IT Operations and Development Manager. Regularly check all PCs in the hotel for viruses and run virus cleaning programs when necessary Assist in maintaining the hotel’s management...