Hard Rock Hotel Penang

As IT Executive, you are responsible for the work performance of one or more subordinates who are in the back-of-house of guest service for consistently meeting differing guests’ needs & wants consistent to your assigned area of responsibility in the Finance department, that is, IT. You direct the procedural and personal dimensions of one or more work processes through these subordinates. An increase in personal efficient and effectiveness is expected when you work as a team with your subordinates, colleagues and superiors and achieve common goals and targets.   You will:- Ensure all data on the hotel computer system is backed up daily. This includes Opera, Micros, E-point, HOS. Be on call for IT related emergencies. Install IT related soft/hardware in the hotel with the approval of the IT Operations and Development Manager. Regularly check all PCs in the hotel for viruses and run virus cleaning programs when necessary. Assist in maintaining...

Description: Making proficient sales transactions – using a point-of-sale system provided. Handle cash and other forms of payment. Maintain proper cash drawer balances and denominations. Demonstrate impeccable product knowledge. Determine guests’ needs by actively engaging them in 1-on1 conversations and informing guests of product features and benefits. Suggestive selling – using proven techniques (i.e. related items, higher quality items, transitional phrases). Maintain a clean and organized store. Maintain proper product stocks levels – through retail pulls & inventories. Requirements: Proven work experience as a Retail Sales Representative or similar role. Understanding of the retail sales process. Familiarity with consumer behavior principles. Knowledge of inventory stocking procedures. Basic math skills. Track record of achieving sales quotas. Excellent communication skills, capable of...

This individual will direct Café sales and marketing efforts ensuring that the business is financially successful and that it represents our brand identity therefore positively impacting our global operation. Description Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen. Operate ethically to protect the brand. Conduct table visits (bar and tables) to build rapport, assess customer satisfaction, develop relationships, and promote repeat business. Listen to comments, criticisms, and feedback from customers, employees and other managers to gain an understanding of areas of strength and opportunity to improve personal/restaurant performance. Co-manage social media sites ensuring information is current, and responses are efficient. Maximize the use of available technologies and systems to get results....

Description Responsible for food preparation and general kitchen sanitation. Responsible for maintaining a clean cooking and working area. Responsible for plating of salads and desserts. Responsible for cleanliness of work area. Must monitor inventory at all times and report items that need to be reordered. Responsible for receiving incoming food orders and rotating stock. Other duties as assigned. Requirements Prior experience in a similar position. Thorough knowledge of food safety procedures. Excellent organizational, time management, and multitasking abilities. Outstanding interpersonal skills. Capacity to work in a fast-paced environment. Ability to stand for extended periods. Ability to work shifts, over weekends, and on public holidays, as needed. This position is restricted to individuals with the rights to work in Malaysia.

As Junior Sous Chef, you are responsible for daily overall kitchen operational excellence, kitchen management and consistent in ensuring the food quality is at the highest level as set by the standards. This position is instrumental in maintaining a profitable, clean, organized, and harmonious kitchen.  You will : Assist the Sous Chef / Chef de Cuisine / Executive Sous Chef in performing his duties and acts in his absence. Attends daily F&B Production briefing or F&B briefings/Catering and any meetings if invited or assigned. Attend NSF/FSMS/ESG meeting if required and / or assigned. Maintains good and open-minded relationships with other F&B section heads, outlets and other departments within the hotel. Ensure all NSF/FSMS and ESG records are kept on time and in a professional set up as set by the management. Supervise and allocate work to team, according to their knowledge and skill level. Submit new proposals to the Chef de Cuisine /...