GBW Hotel

Ensure quality of food & service comply with established standards. Direct and supervise daily operations. Perform random checks on food quality and service standard. Oversee scheduling and administration of duty rosters. To do daily stock take as required on every shift. Participate all the Food & Beverage meeting and promotion. Taking reservation from guest and handling guest complain, self discretion within general framework and to adhere to GBW hotel F&B policy and procedure. Provide feedback on customer complaints. To do monthly inventory for all equipment and linens. To improve the Service standard required by management from times to times. Respond to equipment breakdown immediately and resolve the situation.

• Maintain the standards of performance as detailed in the Departmental Operations Manual to ensure the efficient operation in accordance with GBW Hotels Policy and Procedure. • Providing a consistently high standard of food preparation & presentation. • Assist in establishing the identity of the outlet by providing the standards of food presentation required by each outlet. • Aware of the method of preparation and the standard recipe for every menu items in his particular kitchen and follow the procedures at all times. • Maintain and clean all work areas, kitchen equipment, and utensils to the high standards of cleanliness and hygiene required by the hotel. • Co-ordinate with colleagues whenever necessary regarding operational problems. • Familiar with the operational procedures of all equipment in the kitchen and operate them in the correct manner to ensure the maximum efficiency and personal safety. • Understand...

Perform electrical repairs in community areas, including lights and laundry. Ensure mechanical equipment is in working order and fixed as necessary. Complete general building cleaning and maintenance. Install and replace floors, stairs and piping as needed. Repair and paint doors, windows, walls, ceilings, roofs and other parts of the building.