HOCK LEE HOTEL & RESIDENCES

· Direct and coordinate activities to the respective Department In-charge for Front Office, Sales,        Housekeeping, Maintenance, and Security through work schedules and assigning specific duties to  increase efficiency. · Monitor businesses to ensure that they efficiently and effectively provide needed services while staying within budgetary limits. · Manage and direct operations team to achieve business targets. · Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. ·   Ensure teams follow standard operating procedures for all operational functions. · Support operational risk and audit process for the purpose of preventive maintenance. · Assist in developing operating and capital budgets. · Be familiar with emergency procedures. These should include first aid, death, etc procedures ·...

Identify and protect company assets through the development and implementation of security protocols Make sure that staff follow security procedures and guidelines through training programs and assessments Ensure the safety of staff and customers within the workplace Perform security process evaluations and inspections Manage the budget for security operations within an organization