DoubleTree Resort by Hilton Penang

Prepare food for guests and team members efficiently, economically, and hygienically as per standard recipes and procedures.  Support the Sous Chef or the Chef de Partie in ensuring smooth operation of the kitchen and prompt service at all times.  Work seamlessly with recipes, standards and plating guides.  Maintain all HACCP aspects within the hotel’s operation.   Use all equipment, tools and machines appropriately.  Work on off-site events when tasked.  Complete tasks and jobs outside of the kitchen when requested.  Assist in inventory taking.  Knowledgeable of hotel’s occupancy, events, forecasts and achievements.  Effectively respond to every guest’s feedback.  Learn and adapt to changes.  Maintain at all times a professional and positive attitude towards team members and supervisors.  Adhere to established hotel rules and team member...

As Stewarding Team Leader, you will be responsible for performing the following tasks to the highest standards:  • Assisting Chief Steward for daily checklist, reports and documentation. • Maintain a high customer service focus with customers in mind.   • Possess a positive attitude, take responsibility and initiative to resolve issues and communicate clearly with customers and colleagues.   • Responsible for guiding the Stewards in their jobs.  • Provide sufficient cleaning supplies and equipment which are in accordance with sanitation standards and in good condition to the outlets and kitchen sections, for stewarding operation during a shift.  • Responsible for the results in implementing the cleaning schedule.  • Take daily inventory and make requisition of cleaning supplies.   • Responsible for the proper handling and maintenance of all equipment in the kitchen,...

As the Handyman, you will be responsible for performing the following tasks to the highest standards:  • Strictly adhere to staff rules and regulations, the Management and commands from your superiors.  • Strictly implement the rules and regulations, operate carefully, and ensure the safe operation of the equipment.  • Ensure the normal operation of the hotel's daily power supply, water supply, gas supply, heating and cooling equipment.  • Inspect the equipment operation records and shift handover records promptly and accurately.  • Inspect and maintain the equipment and facilities under your jurisdiction.  • Save energy and control energy consumption.  • Follow-up with maintenance works for banquets and meetings, ensuring that the hotel’s banquet and meeting equipment works well.  • Regularly test run the generator as required to ensure power generation and transmission...

As a Painter, you will support the Engineering Department to improve the conditions of the hotel through the painting and polishing of all hotel areas. Specifically, a Painter will perform the following tasks to the highest standards: Prepare, paint, and polish work in the hotel rooms and public areas Complete any decorating schedule on time and to the required standard Ensure the safe storage of all paints and solvents Maintain all tools, equipment, and working areas in proper condition Follow all Health and Safety rules within the Department and the hotel Demonstrate exceptional customer service when interacting with Guests

As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other...

As the Security Officer, you will be responsible for performing the following tasks to the highest standards:  Maintain the order and safety of the hotel.  Offer necessary service to guests.   Conduct regular safety patrol, acting and reporting appropriately upon discovering any potential hazards.  Take good care of communication facilities and skillfully operate all fire control equipment.  Report, examine and monitor with professionalism once suspicious personnel or articles are discovered, keeping a record of these incidents as well.  Security Officer working at staff entrance should do as follows:  Ensure that the external visitor registration form is filled correctly.   Be hospitable to visitors and report any suspicions to the Management.  Conduct random bag inspections of team members entering and leaving the building, ensuring that the Asset Removal Policy is adhered to. ...

As the Assistant Safety & Security Manager, you will be responsible for performing the following tasks to the highest standards:  Assist the Safety & Security Manager in managing the daily functions of the department to ensure protection of hotel assets, associates, guests, team members and their properties. Maintain logs, certifications and documents required by law and Standard Operating Procedures.   In charge of all department’s Security post designations and arrangements.   Cover the duties of the Safety & Security Manager in his absence.  Implement and supervise regularly Hilton International’s Safety & Security Management and Fire Prevention Regulations across all departments.  Implement laws and regulations of the People’s Republic of China and Local Municipal Government.  Organize daily patrols and security checks throughout the Hotel.  Report and remove any...