9 jobs found in bukit mertajam

1.0 Job Summary 1.1 Oversees the daily tasks of the sales / events coordinators to ensure the smooth flow of all events arrangements 1.2 Responsible for the hotel’s revenue in Rooms & Catering Business 2.0 Duties And Responsibilities 2.1 Check and ensure accuracy of directory posting on events board and function room signage 2.2 Meet and greet organisers before and during events. 2.3 Check and ensure accuracy of backdrop arranged in the function venue. 2.4 Check and ensure that the menu served for all meals is as per the guests requirements for all events. 2.5 Attend to enquiries from walk–ins, telephone calls and e-mail from potential customers. 2.6 Secure leads on potential business and maximise the total revenue for the hotel. 2.7 Assist the Sales / Events Coordinator on their individual succession plan. 2.8 To make 6 – 8 tele-calls / sales calls per day to potential clients with the objective of securing more...

1.0 Job Summary 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel. 2.0 Duties and Responsibilities 2.1 Management Representative. 2.2 To represent management in handling of room enquiries, compliments, complaints, etc. 2.3 Where all enquiries are handled immediately and to the satisfaction of the guest. 2.4 Where complaints are handled tactfully and resolved to the satisfaction of the guest. 2.5 Represents the Management in handling guest complaints/requests, concerning services from all areas of operation and any final decision should be referred and confirmed by the department concerned. 2.6 All complaints and compliments are to be reported to the Guest Service Manager...

1.0 Job Summary To ensure maximum care of all guest laundry, linens, uniforms. 2.0 Duties and Responsibilities 1. To ensure proper issuance (correct counting) of linen when requested by Food & Beverage department. 2. Issue the right uniform to the respective staff. Checks all uniforms return from / to laundry. 3. Sent out linens and uniforms to laundry with correct counting, mend torn ones, discard condemned ones and tag all uniform accordingly. Assist seamstress in mending. Replace button and sew loose hemline. Uniforms must be arranged accordingly and neatly for easy distribution. 4. Assist inventory taking every month end of the month. 5. Provides pressing service whenever required and attend to all guest requested. 6. Relief and assist room attendant on floor whenever required. 7. Keep linen room clean and tidy, mops floor and wipe shelves. 8. Ensure all linen returning from laundry is neatly stacked and hang up. 9. Ensure all linen from...

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....

1.0 Job Summary 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. 2.0 Duties And Responsibilities 2.1 To report for duty punctually wearing the proper uniform and name badges at all time 2.2 To serve food and beverage to guest according to standard set. 2.3 To handle guest enquiries in a courteous and efficient manner 2.4 To provided a courteous and professional service at all time. 2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation. 2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere. 2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day....

To reflect the Iconic Hotel philosophy by providing a high quality of service to our customers by always adopting a positive attitude & keeping the team spirit at the highest level at all times. To always great with a smile, all guest, colleagues and any other visitor of the hotel premises, be it at the back or front of the house. To have pride of self-personal appearance for personal hygiene and Uniform To consistently check quality and quantity of all raw food items needed for the daily mise en place in his respective area. To assist in other outlets when required. To report on duty punctually and wearing full uniform. To ensure a uniform visual appearance of all dishes prepared. Presentation and decoration must follow the established standard. To always check every buffet set up as well as a la carte order liaisons with his direct subordinates for correct timing during service. To ensure the portion control established with the recipe cards and the...

To reflect the Iconic Hotel philosophy by providing a high quality of service to our customers by always adopting a positive attitude & keeping the team spirit at the highest level at all times. To always great with a smile, all guest, colleagues and any other visitor of the hotel premises, be it at the back or front of the house. To have pride of self-personal appearance for personal hygiene and Uniform To consistently check quality and quantity of all raw food items needed for the daily mise en place in his respective area. To assist in other outlets when required. To report on duty punctually and wearing full uniform. To ensure a uniform visual appearance of all dishes prepared. Presentation and decoration must follow the established standard. To always check every buffet set up as well as a la carte order liaisons with his direct subordinates for correct timing during service. To ensure the portion control established with the recipe cards and the...