CROWNE PLAZA KLCC
Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel, Jalan Yap Kwan Seng, Kampung Baru, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Greet and escort guests to rooms
Open doors and assist guests/ visitors entering and leaving property
Inform guests of property amenities, services and hours of operation and local areas of interest and activities
Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area
Assist with luggage storage and retrieval
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors
Follow all company...