5 jobs found in malacca

•    Making menu recommendations, answering questions and sharing additional information with restaurant patrons. •    Providing excellent wait service to ensure satisfaction. •    Greet and escort customers to their tables. •    Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). •    Prepare tables by setting up linens, silverware and glasses. •    Inform customers about the day’s specials. •    Offer menu recommendations upon request. •    Up-sell additional products when appropriate. •    Taking customer orders and delivering food and beverages. •    Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.

Handling of clients enquires by phone calls & general email. Coordinating internal and external mailings, email blast & tele marketing Assisting HOS & Sales Team in the typing & sending of general quotations, contracts, corporate rates & Event Order To ensure all confirmation functions are well coordinated. To arrange and communicate with other related operation departments and to liaise with the organizer on latest/last minutes requirements. To check the quality of food before & during events for all meals. To ensure events requirement all in order before the event start. To prepare pro forma invoice & tax invoice. Distribution to client & account department Assist on follow up of quotation (cutoff date) & confirmation (Payment mode)

Extend warm welcome and help to every hotel guest / patrons / passer by greeting “Welcome to Casa del Rio”, “Welcome back” or “How may I assist you?” Bid farewell and express appreciation to all departing guest by saying “Thank you”, “See you again” and “Have a safe journey back. To prepare welcome amenities of cold towels and sorbets for all arriving guest. Mango leaves should be written nicely with guest name in advance. Ensure that fresh bougainvillea available to welcome the guest To conduct quick inspection for arrival rooms. Inspection must be documented in form of checklist. Any unsatisfactory must be highlighted to Housekeeping or Maintenance.   C hecking in of guest must be done efficiently according to the policy and fundamentals outlined by the hotel. All guests must be escorted to room and Senior Crews are responsible to explain on all hotels facilities. Guest folio must be updated after the guest has successfully checked in to the room. Registration...

TO BE BASED IN MELAKA. TO HANDLE FULL SET ACCOUNT. AUTO COUNT ACCOUNTING SYSTEM SOFTWARE.

JOB DESCRIPTION We are looking for motivated, enthusiastic, helpful and friendly individuals who are passionate about customer service to join our Front Office team as Front Office Assistant. He/She will manage front office activities to ensure smooth & efficient daily operations & to maintain guest satisfaction. Job responsibilities: • Ability to perform guest check-in and check-out. • Ability to answer & handle room reservations. • Ability to handle guest request & relation matters efficiently. • Able to provide exceptional customer service at all times. • Ability to plan and prioritize jobs to exceed expectation. • Ability to perform cashier and night audit tasks. • Maintain hotel guest information. • Other duties and responsibilities as assigned. Job requirements: • Fresh graduates or SPM school-leavers are encouraged to apply • Good verbal communication skills in English  ,...