5 jobs found in kedah

1.     LAUNDRY MANAGER JOB DESCRIPTION POSITION SUMMARY:  The Laundry Manager is responsible for ensuring that all laundry services within the property meet the highest possible standards. A Laundry Manager controls and oversees all laundry operators, laundry supplies and materials to ensure maximum efficiency in performance in the department. He/she ensures that the laundry equipment's are well maintained to function properly and has to have the ability to work effectively with Engineering/Maintenance or relevant department/section to ensure a smooth daily operation. The Laundry Manager manages the department budget and expenses to ensure operational needs and financial objectives of the hotel are met. He/She must ensure compliance with all policies, standards and procedures.   DUTIES AND RESPONSIBILITIES:   ·       Developing and putting into operation the current system and technical advancement in the field of Laundry...

Guest Relations Officer responsibilities include: ·       Welcoming guests in a friendly and professional way ·       Addressing and escalating customer complaints ·       Providing information about facilities, events and other services   Job brief We are looking for a Guest Relations Officer to provide high-quality service to our resort customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. Responsibilities ·       Review arrival lists to welcome guests ·       Attend to special guests (e.g. VIPs) and answer their inquiries ·       Help prepare welcome folders with collateral...

We are currently looking for a dynamic and highly motivated individual who would like to embark on an exciting career to join us in the following position:   1.     ASSISTANT LAUNDRY MANAGER/ SUPERVISOR JOB DESCRIPTION POSITION SUMMARY:  To ensure that the Main Laundry and equipment is cleaned, supervised, and establish work schedule and to ensure correct cleaning materials with correct method and well maintained.   DUTIES AND RESPONSIBILITIES: To train, coach, council, support, and delegate the laundry attendants. ·       To Supervise and to establish regular work schedules for Laundry Attendants ·       To Supervise and directs the workflow and production assignments to ensure the most effective and efficient use of resources. ·       To Ensure the correct cleaning materials and correct methods are used as indicated in the instruction booklets and to ensure the laundry equipment is kept in good working order. ·...

We are currently seeking passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.   As a Cost Controller you are responsible to liaise closely with the Food & Beverage Department on various operational and cost related issues and your role will include key responsibilities such as:   •Prepare the costing for recipes and menus prepared by the Executive Chef and suggest the selling price. •Perform test checking on the receiving of goods at the hotel to ensure that the procedures are followed correctly. •Prepare daily flash report of food costs and verify daily outlet void control sheets. •Attend major banquet events with open bar, prepare P&L statement of major banqueting events and prepare banquet revenue breakdown summaries. •Randomly test the inventory of outlets by reconciling the opening stock with the closing stock,...

Managing Butler Services • Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. • Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. • Manages VIP guests’ schedules as appropriate to support potential needs. • Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. • Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey. • Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals...