13 waiter waitress jobs found in Kuala Lumpur

At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.   Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for a  Waiter / Waitress / Bartender .   As a  Waiter / Waitress / Bartender  we rely on you:   Under the guidance and supervision of the Outlet Manager. In responsible to greet and escorts guests to their tables and taking the guests' orders. Liaise with the Kitchen department in order to make the food arrangement Delivering orders to tables and taking care of...

The duties and responsibilities of a Waiter/Waitress include welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks.

Job Description ·         Consistently offers professional, engaging and friendly service ·         Greets guests and presents them with the menu. ·         Informs guests about the special items for the day and menu changes if any. ·         Suggest food and beverages to the guest and also try to upsell. ·         Take food and beverage orders from the guest on the order taking pads or on the handheld Point              of sale ( POS ) system. ·         Obtaining revenues, issuing receipts, accepting payments, returning the change.  ·         Performing basic cleaning tasks as needed or directed by supervisor.  ·         Filling in for absent staff as needed ·         Communicate to the guest and provide assistance with their queries. ·         Co-ordinate with kitchen staff, bar staff to ensure smooth operation and guest satisfaction. ·         Serves food and beverage to the guest as per the course of order....

Responsibilities •    To ensure guest satisfaction, anticipate and respond to requests promptly.   •    To ensure all guest needs are dealt with accurately and efficiently. •    To ensure that all internal and external customers are treated with highest priority and respect.   •    Knowing all the Food & Beverage products of the department. •    Knowing how to serve Food & Beverage through the company’s procedure. •    Dynamic and willing to follow orders. •    Cooperate with all other department associates and others upon the request of the supervisor. •    Having the capability to work under pressure and long hours. •    To be friendly and welcoming.

Greet and welcome guest to restaurant. To serve food and beverage to guest. Ensure the cleanliness of the restaurant. Table clearing and table set up. Attend to guest enquiry and request.

Provide excellent customer service experience to all F&B guest Passionate about Food & Beverage and able to make basic recommendations to guest Excellent grooming standards and personal hygiene Good communication skills in Bahasa Malaysia and English Follow the required brand standards to create a wonderful and memorable experience for guest

·         To greet and escort customers to their tables. ·         To present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). ·         To prepare tables by setting up linens, silverware and glasses. ·         To inform customers about the day’s specials. ·         To offer menu recommendations upon request. ·         To up-sell additional products when appropriate. ·         To communicate order details to the Kitchen Staff ·         To serve food and drink orders. ·         To check dishes and kitchenware for cleanliness and presentation and report any problems. ·         To arrange table settings and maintain a tidy dining area. ·         To deliver checks and collect bill payments. ·         To carry dirty plates, glasses and silverware to kitchen for cleaning. ·         To follow all relevant health department regulations. ·...

Provide excellent customer services Always strive towards best customer satisfaction Greet customers and present menus Make suggestions based on their preferences Take and serve food/drinks orders Up-sell when appropriate Arrange table settings Keep tables clean and tidy at all times Check products for quality Cooperate and communicate with all serving and kitchen staff Adhere to all relevant health department rules/regulations and all customer service guidelines

Greeting and presenting menu to guests Take meal and beverage orders from customers and place the orders to kitchen Make menu recommendations and inform guest of any specials Ensuring the food order is made correctly by kitchen staff and looks presentable for guests before deliver to guest Prepare the bill for tables when requested Cash up bills and ensure that the correct amount has been paid Setting tables with clean linen, cutlery, crockery and glassware

本職位之主要目的 (Job Purpose)： 協助店長維持餐廳正常營運，協助店長經營餐廳整體管理，負責帶領基層同仁執行店長交辦工作，提供優質服務，協助基層同仁依照標準作業流程完成每日工作，收集顧客意見，協助顧客點餐，結帳，促進顧客消費。配合公司整體營運，塑造優良形象。 To be the central organizers who keeps the restaurant operate regularly, to assist supervisor  to manage the restaurant, to be responsible for leading basic level stuff, to execute works that supervisor and assist supervisor ask to do, to provide the best F& B service for customers, to execute and to assist basic level stuff to finish every work according to the SOP, to assist supervisor to collect customers advices, and to build the outstanding image altogether, to help customers to order and checkout, know the feature of the restaurant, and to improve them consume there.   本職位之主要工作內容 (Job Item)： 1.       帶領服務員清理餐廳、檢查餐廳，保持清潔無汙           Leads the waiters and waitresses to clean up the dining room, to inspect the dining room, and           maintain the cleanliness in it. 2.       檢查所有生財器具均為清潔、良好可用...

DUTIES AND RESPONSIBILITIES Greets guests and presents them with the menu. Informs guests about the special items for the day and the changes in menu if any. Recommends food and beverages to the guest and also try to upsell. Takes food and beverage orders from the guest. Issue receipts, accept payments and return the correct change. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES QUALIFICATION STANDARDS Education Minimum SPM or equivalent. Experience At least 2 years’ experience as a waiter / waitresses in a F&B outlet. Experience in order taking. Must be able to communicate in English (written and spoken) and other languages.

Duties and Responsibilities Report directly to the Operations Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Operations Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Guest Service Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation, Call Centre and Sky Lounge Ensure there is a healthy and strong communication link between the...

RESPONSIBILITIES : Protect and safeguard all hotel guest and hotel staff belongings and all hotel assets.   Make regular rounds of assigned areas  Document, report and follow – up on safety hazards and violations of hotel and company Policy.   Assist the duty manager in inspecting. Maintain a close watch for any fire or safety hazards. Assist in any fire or other emergency situation. Monitor CCTV, Security alarm system and update the fire extinguisher expire date. Escort and witness cash drops when requested. Enforce the hotel associate entrance policy. Ensure that the CCTV monitors, recording decks and walkie–talkie sets are in good operating conditions. Monitor the lift system and report any malfunction or defects to the Security Officer/ Engineering Department/ Lift Contractor Elevator immediately.     SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES Must be able to write and communicate in...