10 senior sales manager jobs found

OBJECTIVE OF THIS POSITION:　   To manage and drive sales effectiveness of corporate, covering both local and regional based accounts for the hotel. To ensure that the hotels monthly budget/forecast for revenue, is achieved.  To ensure that customer satisfaction is the key driver for all sales initiatives and strategies. To ensure a high level of exposure both within the hotel and in local market areas through direct sales solicitation, telephone contacts and written communications. To ensure standards of excellence in performance is achieved both within sales related responsibilities and as an ambassador for sales with other team players throughout the hotel.  DUTIES AND RESPONSIBILITIES:　 To ensure that a minimum of 5-6 direct in-house/outside/ entertainment/ site inspection/ sales calls (qualified accounts only) are achieved daily into the local field within KL. To achieve daily targeted level of telemarketing calls (40 quality telephone calls per...

Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. Advanced level of producing room, banquet and room rental revenue through directly soliciting business via aggressive prospective, making presentations, developing contracts, negotiating and closing sales. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts. Develop and conduct persuasive verbal sales presentations to prospective clients. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Communicate both verbally and in writing to provide clear direction to all departments in...

OBJECTIVE OF THIS POSITION: To support the Assistant Sales Manager, Senior Sales Managers, Assistant Director of Sales and Director of Sales giving clients continuity of contact and service to increase MICE group, conferences as well as Banquet & Catering events To ensure to handle and process all incoming meetings, conferences, groups & events inquiries in the absence of Manager in charge of the account To ensure that customers satisfaction is the key driver for all sales initiatives and strategies To ensure a high level of exposure within the hotel through walk in site inspection, direct sales (meaning within as well as outside hotel with sales managers-) to visit clients, telephone contacts and written communications To ensure standard of excellence in performance is achieved both within sales related responsibilities and as ambassador for sales with other team players throughout the hotel DUTIES AND RESPONSIBILITIES: To achieve daily...

Be familiar with hotel product knowledge and related activities. Complete sales targets and related tasks set by the hotel. To ensure seamless relationship between clients and other departments To assist Director of Sales & Marketing to prepare proposal, contract and banquet event order of clients. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Liaise with clients and other relevant departments to ensure all arrangement of event is in order and meets the client’s need To follow up on client’s enquiry and to show prospective clients the facilities of the hotel To ensure client’s satisfaction by getting feedback before and after event Adhoc duties as and when assigned by the Director of Sales & Marketing

Duties and Responsibilities Report directly to the Operations Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Operations Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Guest Service Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation, Call Centre and Sky Lounge Ensure there is a healthy and strong communication link between the...

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments.  ...

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments. Is...

Sales Calls / Visit – Meet up with clients by appointment or cold calls; service existing clients and bring in new clients Sales Blitz – Promote new packages; push up sales during low period Sales Negotiation – Business discussions; propose customized packages to suit clients’ need and budget; close business deals Hotel Inspection – Introduce hotel’s services and facilities to clients Guest Entertainment – Build rapport with clients; food tasting; introduce new products / services to clients Exhibition / Fair – Participate in the relevant fairs to promote hotel’s products and services together with the Team Members Market Survey / Networking – Visit to conventional fairs to study the market trends; build networks with the relevant and potential markets for business leads Sales Trip – Be ready to assigned for business trips to service the existing clients and penetrate into new markets Support F&B Dept. by selling vouchers of each F&B promotion. Conduct...

Keep abreast of market trends and identify emerging customer needs and preferences. Ensuring continuous soliciting with business professionals and clients. Identify new business opportunities and in the relevant industry sector/s based on varying need periods. Ensuring continuous analysing on efficiency of handling enquiries and increase conversion rate in a timely manner. Ensure administrative tasks including all business solicitation documentations, clients’ information, relevant and current sales activities are updated in the database. To identify leads, undertake sales calls and close deals with clients

JOB DESCRIPTION First point of contact for guest enquiries and complaints. Maintains and be aware of the importance of guest recognition. Monitor and manage front office operations on a day-to-day basis. Train new hires and mentor existing  GSA & trainees Incident management, investigation and reporting. Daily rounding and reporting to the Management team any issues, defects, safety issues, cleanliness issues if found for further action. Follows up in daily matters in the Front Office Daily Communication Logbook and other logbooks. Knows  room locations, types of available rooms and room rates, as well as the activities and services of the hotel. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell...