16 senior sales manager jobs found

Responsibilities To achieve the monthly sales target set by the Management To implement the marketing plan and its promotional activities To conduct market intelligence To increase occupancy, average rate, and profits of the hotel through planning and active sales Define target markets by analyzing data from the customer database system and developing appropriate sales strategies for both domestic and international markets To maintain good rapport with customers at all times To back up the Sales team members as to when required To assist in the training of Junior sales personnel ensuring that they have the necessary skills to perform their duties with the maximum efficiency and adhering to departments SOP To take on any additional duties and responsibilities as delegated by the Management Requirements Candidate must possess at least a Higher Secondary/STPM/Diploma/Degree A minimum of 2 years of working experience in the...

Solicit new and existing accounts to meet/exceed revenue goals through telephone prospecting, sales calls, site inspections, and written communication. Coordinate and participate in blitzes, expositions, fairs, familiarization trips, site inspections, and other relevant activities.   Coordinate ongoing research of the industry to detect market trends and related information for development of new sales and marketing strategies. Make recommendations to improve potential from various markets. Review and develop guest history records to enhance personalized service for repeat guests. Ensure proper communication between sales and operations departments to satisfy any special group needs. Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly. Monitor competitive set activities and adjust execution as needed. Ensure an extraordinary experience and create loyalty to the property...

OBJECTIVE OF THIS POSITION:　   To manage and drive sales effectiveness of corporate, covering both local and regional based accounts for the hotel. To ensure that the hotels monthly budget/forecast for revenue, is achieved.  To ensure that customer satisfaction is the key driver for all sales initiatives and strategies. To ensure a high level of exposure both within the hotel and in local market areas through direct sales solicitation, telephone contacts and written communications. To ensure standards of excellence in performance is achieved both within sales related responsibilities and as an ambassador for sales with other team players throughout the hotel.  DUTIES AND RESPONSIBILITIES:　 To ensure that a minimum of 5-6 direct in-house/outside/ entertainment/ site inspection/ sales calls (qualified accounts only) are achieved daily into the local field within KL. To achieve daily targeted level of telemarketing calls (40 quality telephone calls per...

Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. Advanced level of producing room, banquet and room rental revenue through directly soliciting business via aggressive prospective, making presentations, developing contracts, negotiating and closing sales. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts. Develop and conduct persuasive verbal sales presentations to prospective clients. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Communicate both verbally and in writing to provide clear direction to all departments in...

OBJECTIVE OF THIS POSITION: To support the Assistant Sales Manager, Senior Sales Managers, Assistant Director of Sales and Director of Sales giving clients continuity of contact and service to increase MICE group, conferences as well as Banquet & Catering events To ensure to handle and process all incoming meetings, conferences, groups & events inquiries in the absence of Manager in charge of the account To ensure that customers satisfaction is the key driver for all sales initiatives and strategies To ensure a high level of exposure within the hotel through walk in site inspection, direct sales (meaning within as well as outside hotel with sales managers-) to visit clients, telephone contacts and written communications To ensure standard of excellence in performance is achieved both within sales related responsibilities and as ambassador for sales with other team players throughout the hotel DUTIES AND RESPONSIBILITIES: To achieve daily...

Be familiar with hotel product knowledge and related activities. Complete sales targets and related tasks set by the hotel. To ensure seamless relationship between clients and other departments To assist Director of Sales & Marketing to prepare proposal, contract and banquet event order of clients. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Liaise with clients and other relevant departments to ensure all arrangement of event is in order and meets the client’s need To follow up on client’s enquiry and to show prospective clients the facilities of the hotel To ensure client’s satisfaction by getting feedback before and after event Adhoc duties as and when assigned by the Director of Sales & Marketing

JOB SUMMARY – GENERAL SCOPE AND PURPOSE   Under the general direction from the Front Office Manager and hotel’s policy and Procedures to act on behalf the Hotel Management to ensure maximum levels of guest service and satisfaction is provided, while taking responsibilities for the management of personnel.   DUTIES AND RESPONSIBILITIES   OBJECTIVE To achieve a high level of guest satisfaction, consistency and efficiency in service and politeness among the members of the staff. To control Front Office expenses to a minimum level and to maximize the revenue through room sales and keep the billing of every single guest in a proper arrangement.      DUTIES °         Responsible for the overall day-to-day operation. °         Monitors the Hotel personnel to ensure guests receive cordial, prompt attention and personal  recognition at all times. °         Ensures the smooth operation of Front Office operations by...

Responsibilities Overseeing the operation of the department and is fully responsible for room inventory and control Lead, direct and co-ordinate the activities in the department in maximizing yield to improve profitability through diligent monthly forecasting. To endeavor and to achieve, exceed the target set by the hotel Implementation of Standard Operating Procedures, assist in supervising the staff within the department ensuring that correct standards and methods of service are maintained as required To assist in the building of an efficient team by taking an active interest in their welfare, safety and development To respond to changes for the departmental function as dictated by the hotel and industry To plan and executing of marketing plans, implementing unique sales and marketing strategies, participation of trade shows. To maintain personal contacts with selected key customers and to back up the activities of any member of the sales team when required...

Duties and Responsibilities Report directly to the Operations Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Operations Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Guest Service Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation, Call Centre and Sky Lounge Ensure there is a healthy and strong communication link between the...

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments.  ...

Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. Has a very close working relationship with Front Office Manager. Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. Handle all levels of associates professionally. The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. Assist, help and supervise the Reception, Reservation and call centre Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments. Is...

1. Ensures appropriate efforts are expanded on the solicitation and development of local and international wholesaler, travel agents, airline, Japanese and Korean accounts defined in the assigned portfolios. 2. Keeps a good record of top 20 top accounts from each sector and establish business development plans for such top room nights generating companies. 3.  To actively solicit new potential accounts within areas assigned. 4.  Engage with booker, influencer and decision makers to maintain a good client relationship and to solicit for future businesses. 5.  To participate actively in sales blitz as directed by Director of Sales. 6.  To be fully aware of the potential and buying decisions of all key accounts, competitive information on rates and volume to allow for specific strategic planning related to such accounts. 7. To ensure M Resort Hotel is the preferred hotel for wholesale, travel agents, airlines stop-over programmes and Japanese/Korean FIT...

Job Summary Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders. CANDIDATE PROFILE Education And Experience Degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related;2 years experience in the sales and marketing or related professional area OR High school diploma or GED; 3 years experience in the sales and marketing or related professional area.   CORE WORK ACTIVITIES Conducting Daily Marketing Activities that Achieve Department Goals Assists in coordination of rooms, food and beverage promotions. Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy. Maintains, updates, and manages all web sites. Coordinates offers and information for all publications and...

Plan and organize hotel activities to drive sales. Manage and monitor hotel expenses and track inventory. Plan and implement marketing campaigns with marketing teams. Build and maintain strong relationships with visitors, clients and vendors. Conduct hotel budgeting and financial planning. Suggest and implement new ideas. Determine KPIs and Track KPIs and prepare reports. Manpower planning, hiring and conduct onboarding for hotel staff. Evaluate and review staff performance. Ensure safety and adherence to rules and regulations. Prepare and manage schedules and shifts. Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues. Check that all Front Office employees report to work punctually and are well groomed before each of their shift. Conduct daily briefings and ensure that all pertinent information is well received by team members. Ensure the efficient and...

The Sales Manager - Weddings and Social oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Weddings and Social events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards.    What will I be doing?   As the Sales Manager - Weddings and Social, you will be responsible for performing the following tasks to the highest standards:  • Complete the relevant Hilton University courses promptly and pass the tests.  • Be familiar with hotel product knowledge and related activities.  • Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.  • Complete sales targets and related tasks set by the hotel.  • Develop sales plans and obtain approval from the Assistant Director of Sales or Commercial Manager, maintaining and...

JOB DESCRIPTION First point of contact for guest enquiries and complaints. Maintains and be aware of the importance of guest recognition. Monitor and manage front office operations on a day-to-day basis. Train new hires and mentor existing  GSA & trainees Incident management, investigation and reporting. Daily rounding and reporting to the Management team any issues, defects, safety issues, cleanliness issues if found for further action. Follows up in daily matters in the Front Office Daily Communication Logbook and other logbooks. Knows  room locations, types of available rooms and room rates, as well as the activities and services of the hotel. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell...